Ratings based on 332 Verified Reviews

4.8 out of 5
85% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Impeccable staff, great food, excellent location, top notch hotel.
Comment from Hotel Management
20 May 2024 by Grand Hotel Kempinski Riga Team, Hotel Management
Dear Patricia, Thank you for your positive review. We hope your travels bring you to our beautiful hotel again. Kind Regards,
5 out of 5
by A verified traveler from Ajijic

Posted 16 May 2024
This beautiful hotel was probably the nicest place I’ve ever had the opportunity to stay at. It was an unexpected joy. The staff was impeccable, the room was spacious and well appointed. The heated bathroom floors were a lovely discovery. I have never seen a breakfast buffet so expansive and inclusive. You also have the option to order from the menu as they have a chef there preparing omelettes, pancakes, etc. Excellent espresso drinks as well. We dined at the restaurant upstairs and the food was so good. I had the lobster and my partner had the strip loin steak (on the recommendation of the waiter) and everything was perfectly cooked. They had mock-tails and NA sparkling wine which we appreciated since neither of us drink alcohol. The desserts were a work of art. Thank you for a lovely stay and we will definitely be back not only for this hotel, but for Riga as well.
Comment from Hotel Management
17 May 2024 by Grand Hotel Kempinski Riga Team, Hotel Management
Dear Cynthia, We are delighted to read your review. We have shared with our team your praises and feedback. We are hoping we can welcome you back to our beautiful Hotel in the not so distant future.
4 out of 5
by A verified traveler

Posted 27 Apr 2024
I like the stuff service, the old town of Riga. I like the food. I didn’t like the noise that come from the road at night.
Comment from Hotel Management
7 May 2024 by Grand Hotel Kempinski Riga Team, Hotel Management
Dear Mr. Eliyahu, Thank you for sharing your experience with us. Pleased to read you enjoyed our teams service and culinary experience. We apologize about any inconvenience caused due to the noise from the road. We will be pleased to accommodate you in a more quiet room upon your return upon request. We hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Wonderful location and the staff is amazing
Comment from Hotel Management
10 Apr 2024 by Grand Hotel Kempinski Riga, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Fine grand hotel style with good sized rooms and bathrooms. Staff helpful and friendly. Lobby bar a disappointment as feels more of a lobby than a bar space. Rooftop bar produced excellent cocktails but seems keener to be set up as a restaurant- bar seating options minimal. Excellent pool and spa
Comment from Hotel Management
29 Feb 2024 by Grand Hotel Kempinski Riga Team, Hotel Management
Dear Mr. Peter, Thank you for taking your time to provide your feedback about your recent stay. We hope to welcome you back in the nearest future. Kind Regards,
5 out of 5
by A verified traveler from Dubai

Posted 15 Jan 2024
I loved this hotel. The hotel is stylishly elegant and is only walking distance from all the major sights in Riga. The room was beautifully apportioned and very comfortable. The breakfast option was a mixture of buffet and a la carte and was a nice touch. Would definitely stay here again.
Comment from Hotel Management
17 Jan 2024 by Your Grand Hotel Kempinski Riga Team, Hotel Management
Dear Anthony, We are thrilled to read your review. Thank you for positive comments. We hope we can welcome you back again in not so distant future.
5 out of 5
by A verified traveler

Superb

Posted 26 Dec 2023 on Hotels
Amazing hotel the best in the city! Loved everything about this place
Comment from Hotel Management
29 Dec 2023 by Grand Hotel Kempinski Riga Team, Hotel Management
Dear Eleni, Thank you for sharing your positive experience with us. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 18 Dec 2023
Wow! Great hotel and great location. Next to national opera house and only 10 min walk to almost everything.
Comment from Hotel Management
21 Dec 2023 by Grand Hotel Kempinski Riga, Hotel Management
Dear Douglas,Thank you for your review. We are delighted to read you enjoyed the Hotel and our prime location. Warm Regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023