Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
This property has a lot of charm.
Comment from Hotel Management
16 May 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will share it with our team. Our goal is to always provide the best experience possible to all of our guests.
by A verified traveler from APO
Posted 12 May 2024
Property location was very close to Richmond convention center.
Comment from Hotel Management
13 May 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
11 May 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 4 May 2024
Safe and quiet.
Comment from Hotel Management
11 May 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 1 May 2024
Beautiful property. I will be back
Comment from Hotel Management
1 May 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 21 Apr 2024
Hidden gem
Comment from Hotel Management
22 Apr 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share it with the team. Our goal is to always provide the best experience possible to all of our guests. We look forward to seeing you again the next time you are in the Richmond Virginia area.
by A verified traveler
Posted 5 Apr 2024
The property was older and showing some wear. We thought the tavern prices were too expensive.
Comment from Hotel Management
5 Apr 2024 by Juanita Front Desk Manager, Hotel Management
Thank you for taking the survey. I will be sure to share your comments with the team. Our goal is to always provide the best experience possible to all of our guests.