Ratings based on 204 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hamilton
Posted 28 May 2024
Enjoyed our stay over memorial weekend. Room was clean and met all of our needs. Bed was very comfortable. Breakfast staff was a bit taxed over the holiday weekend and had trouble keeping the breakfast bar stocked.
Comment from Hotel Management
29 May 2024 by Richard Mayer, Hotel Management
Alan......We are glad that you were able to enjoy your Memorial Day weekend with us! THANK YOU for the kind words and perfect rating for this stay. We hope that this has become your new hotel of choice while visiting Richmond, VA!
by A verified traveler
Posted 19 May 2024
It was clean, everyone was friendly, breakfast was great. It shared a parking lot with another hotel that was apparently hosting a motorcycle club. I was awakened several time by the extremely loud motorcycles. I realize the hotel doesn't have a lot of control over that but it was pretty unpleasant. It was also difficult to figure out where to enter the hotel.
Comment from Hotel Management
22 May 2024 by Richard Mayer, Hotel Management
Tana.....First Thank You for the great review you gave based on your most recent stay. We strive daily to exceed our Guests expectations, and appear that we have done so for you! Second, I would like to offer you our apologies concerning the bike group. Unfortunately, it was addressed too late to allow you a peaceful sleep. Please think of us again if your travels bring you back to Richmond!
by A verified traveler
Posted 6 May 2024
Great stay!
Comment from Hotel Management
7 May 2024 by Richard Mayer, Hotel Management
Daschelle....Thank You for taking time to rate your most recent stay here at Residence Inn Midtown/ Glenside. We strive on a daily basis to exceed our Guests expectations for their stay, and it appears we have done so again! We look forward to seeing you in the future.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Richard Mayer, Hotel Management
Jasmin....We can only say THANK YOU for the perfect rating you gave us based on your most recent stay with Us. We hope that if there was anything we could do better to improve future visits, you would let us know. Until next visit, stay safe!
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
29 May 2024 by Richard Mayer, Hotel Management
Jennifer.....THANK YOU! We strive on a daily basis to exceed our Guests expectations. According to the rating you have given us, we have done so again! We hope to see you in the future and once again, THANKS!
by A verified traveler
Posted 30 Apr 2024
I was able to sleep peacefully and comfortably.
Comment from Hotel Management
30 Apr 2024 by Richard Mayer, Hotel Management
Linee.....Thank You for the 5 out of 5 based on your most recent stay at Residence Inn Midtown/ Glenside. We hope that this past visit has made us your Hotel of choice for travels in the Richmond area.
by A verified traveler
Posted 29 Apr 2024
Really nice rooms and easy to find hotel
Comment from Hotel Management
30 Apr 2024 by Richard Mayer, Hotel Management
Clara......Thank You for the perfect rating for your most recent stay with us. Although we can't take credit for the ease of location, we do take personal the quality of the rooms that we provide to our Guests on a daily basis. We look forward to you staying with us again!
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Richard Mayer, Hotel Management
Jijo....Thank You for staying with us, but I am sorry that you did not have a good experience. I'm not sure if anyone has reached out to you concerning your stay and the issues that arose, but if you would like to discuss with, please contact the Hotel directly. I look forward to hearing from you soon!
by A verified traveler
Posted 27 Apr 2024
Great choice for Richmond
Comment from Hotel Management
30 Apr 2024 by Richard Mayer, Hotel Management
Tara.....Thank You for staying with us, and stating that we are a great choice for Richmond. We hope that this means we are your Hotel of choice while in the Richmon, VA area!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Richard Mayer, Hotel Management
Maurice....Thank You for you stay with us. I would like to apologize that we were not able to provide you with a 5 out of 5 stay, but would like to know what we can do better, or should have done better during this stay. I look forward to hearing from you soon!
