Ratings based on 241 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
Nothing was likable
Comment from Hotel Management
6 Mar 2024 by Guest Relations, Hotel Management
Dear Angelyna,It is upsetting to hear this. Specific feedback serves us best, so please let us know where you feel we have room for improvement. Guest satisfaction means everything to us, and we want nothing more than another chance to ensure yours.
by A verified traveler
Posted 29 Oct 2023 on Travelocity
by A verified traveler
Posted 27 Oct 2023 on Orbitz
Sometimes you do not get what you do not pay for. The price was good but this property is worn and poorly maintained. Check in was a challenge. No information was shared about the wifi, or tv system or phone which did not work. When I went to the office the second time to speak with a person I was allowed in. She told me the phone and TV worked (they did not). Her brother responded and fixed it. He was helpful. Contrary to the web Orbitz listing there was no breakfast. If price is your first consideration this is your place. Otherwise....
Comment from Hotel Management
1 Nov 2023 by General Manager, Hotel Management
Dear Henry,It's unfortunate to hear that you didn't have a good time with us. We're sorry to hear about any service concerns during your visit and any disappointment in the upkeep of our accommodations. We always strive to provide our guests with the best experience possible, so we'll be sure to discuss all of your comments internally. It's our hope that you will consider giving us another chance in the future.
by A verified traveler
Posted 29 Sep 2023
by A verified traveler
Posted 26 Sep 2023 on Hotels
by A verified traveler
Poorest hotel i ever been
Posted 4 Sep 2023 on HotelsBecause it was just one night, it was ok, however there was no breakfast, only some leftovers at 7:45am.
by A verified traveler
Posted 27 Jul 2023
They have DirecTv. Clean. Faucet in the tub was drippy constantly. Good location.
by A verified traveler
Posted 20 Jul 2023
Thank u
by A verified traveler
Posted 6 Jul 2023
It was okay
The price was good
Everything was except able
by A verified traveler
Posted 2 Jul 2023
The place was dirty. Our room had dead bugs all over the floor, outlet covers hanging out of the wall, lights wouldnt turn on, bed sheets had stains on it, pillow had what looked like blood stains, headboard of the bed had spider webs on it, floor look like was never swept, smell of rook was horrible even for being a smoking room, door to the room was very hard to even open
Comment from Hotel Management
10 Jul 2023 by General Manager, Hotel Management
Dear Kim,We are disappointed to read your comments. Please know that this is not indicative of the quality stay we strive to provide our guests, and rest assured, our housekeeping and maintenance team will review your room. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.
