Ratings based on 235 Verified Reviews
2.3 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
!
by A verified traveler
Posted 19 May 2024
The first room we had almost Electrocuted my husband, we heard a pop seen a flash then we had no power, no lights etc.
The rooms don't have tv's. The rooms are dirty, tub/shower doesnt.even look like they scrub them at all. Pieces of trash on the floor. I had to use my cell phone to call the office because the room phone didnt work even before the power
went out.
They guy did give me a new room but even that room was dirty no tv no phone in the room and to top it all off I found bed bugs. Live. I took video and pictures of everything. I tried to speak with a manager ans was told no one was available to call back tomorrow. Wouldnt give me no names. I had to practically beg for a business card which still had no name. The front desk never once apologized tried to resolve anything etc. My husband and I feel disgusting.
by A verified traveler
Posted 19 May 2024
The property was dirty and in a dangerous area. There were car parts just lying around the parking lot that almost caused my son to fall over. An axel of a car was just laying in the parking lot. There were no bugs on the mattress but there were dark red and dark brown stain on the bed skit, black stuff was smeared on the walls, in the morning when we woke up to the bugs crawling on the wall we got right up and decided to check out at 930 am . The manager was unable to be reached by the front desk worker regarding our “early check out due to unsanitary and unsafe conditions (door didn’t fully lock either) causing us to stay up all night worried about the 4 men outside our hotel room at 3 AM getting in their cars and leaving all night long! So the front desk worker decided to have us leave and then told us they would call us back after he tacked the manager. I decided to call at 230pm and I had reached the worker from before stating that Expedia had to refund my second night seeing how I billed with them, my family and I were hanging out at a truck stop bc we are from Ohio And we were in Virginia for a graduation. We had no place to go. I spoke to a chat assistant on Expedias website who told me they were “emailing their offsite team to assist in getting my family a replacement hotel “ but I have yet received a phone call, message, and or email from Expedias team member( that was yesterday’s at 2pm) thankfully I found another hotel that was not so unfortunately disgusting.
by A verified traveler from Boston
Posted 7 May 2024
Too many ppl in the parking lot hanging around at night time. watching parked cars and trying to see through the windows
by A verified traveler
Posted 5 May 2024
the staff was fine , but the overall appearance and cleanliness of the facilities are definitely in question. This was the first hotel I've ever gone to and saw mouse traps in the lobby and in "so called " eating area . A lot of broken vending machines and appliances all over ge property . The " breakfast" is more lack there of .. old unlabelled cereal and slices of toast . The rooms themselves weren't that bad , clean for the most part and beds were decent, but the non smoking room smelled like cigarette smoke and the bathroom for would not lock. I believe this hotel was nice at one point, but now has become temporary resident housing for ppl who live in Virginia. There was wayyy more Virginia tags in the parking lot than out of state.
by A verified traveler
Posted 26 Apr 2024
Easy to get to.
by A verified traveler
Posted 26 Apr 2024
If I could I would give this property zero stars. The rooms were disgustingly dirty. There was black mold growing in the bathroom and what looked like rust or dried blood in the fridge. I had booked two rooms and the one room they gave us had a broken TV and the other had a broken door with a lock that didn’t lock. The hotel also advertises a free HOT breakfast. They only have bread (white and cinnamon swirl straight from the bag) and cereal in dirty dispensers. The coffee is in an urn and not very warm at all. Most disappointing hotel stay of my life.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Incredibly dirty and smelly. Chose not to even stay
by A verified traveler
Posted 19 Apr 2024
