Ratings based on 127 Verified Reviews
2.6 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 11 May 2024
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
by A verified traveler
Posted 8 May 2024
I would not stay there for free an I paid to stay in that environment I left with in 10 min
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Charles,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team
by A verified traveler
Posted 8 May 2024
The property and staff to include the owner was good , you get what you pay for , not top amenities but best for price , cant complain ...
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Truman,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
by A verified traveler
Posted 5 May 2024
They have a friendly and professional staff... not enough toiletries or towels provided.
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Shayna,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. We appreciate knowing the areas where we can improve. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
by A verified traveler
Posted 30 Apr 2024
Bed was dirty
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Breanne,We sincerely apologize for the experience you have had. This is unacceptable and does not meet our standards of cleanliness. Our housekeeping team strives to maintain clean surroundings, and we will address this issue promptly to ensure it does not reoccur. Your comments are valuable to us as we continuously work to improve our services. We earnestly ask for another chance to host you better.Sincerely,Management Team
by A verified traveler
Posted 29 Apr 2024
No hot water in tv didn't have nothing but commercial
Comment from Hotel Management
10 May 2024 by M, Hotel Management
Dear Traci,Thank you for sharing your experience with us. We are sorry to hear about the issues you encountered with the unavailability of hot water and TV channels. Maintaining our property is important, and we apologize for any inconvenience caused. Your feedback will be shared with our maintenance team to ensure that necessary upgrades are completed promptly. We hope to have the opportunity to welcome you back and provide you with a better experience.Sincerely,Management Team
by A verified traveler
Posted 5 Apr 2024
Didn't have a room key TV didn't work hot water didn't work a complete disaster
Comment from Hotel Management
12 Apr 2024 by M, Hotel Management
Dear Joshua,It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,Management Team
by A verified traveler
Posted 22 Mar 2024
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
Comment from Hotel Management
29 Mar 2024 by M, Hotel Management
Dear Wanda,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team
by A verified traveler
Posted 22 Mar 2024
I didn't like that pool wasnt ready. And no breakfast for the guests.
Comment from Hotel Management
29 Mar 2024 by M, Hotel Management
Dear Felicia,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team
