Ratings based on 425 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 May 2024
My family and I stay here when we are traveling to Orlando, and we've done that three times. It's nice, clean, and staff are great. I just wish there were more places to eat around the hotel.
5 out of 5
by A verified traveler

Posted 23 May 2024
It was clean and the staff was friendly.
5 out of 5
by A verified traveler

Posted 21 May 2024
Great place to stay, clean and friendly staff
4 out of 5
by A verified traveler

Posted 18 May 2024
We had an issue with the water during our stay.
Comment from Hotel Management
20 May 2024 by Vivica, Hotel Management
Thank you for sharing your experience with us. We are very pleased to hear that your stay was up to your standards. I apologize there was issues with the water pressure, as that is not our norm. We take pride in our hotel and the space and amenities we offer. Our staff is always here to serve you and provide stellar service! We hope to see again in the future.
5 out of 5
by A verified traveler

Posted 6 May 2024
Comment from Hotel Management
12 May 2024 by Vivica, Hotel Management
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.
5 out of 5
by A verified traveler from Kingston

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler

Posted 4 May 2024
Crystal at check in was very pleasant and knowledgeable. Comfortable beds spacious bath. We would stay again.
Comment from Hotel Management
17 May 2024 by Vivica, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
4 out of 5
by A verified traveler

Posted 3 May 2024
Comment from Hotel Management
17 May 2024 by Vivica, Hotel Management
Thank you for sharing your experience with us. I'm happy to hear you enjoyed your stay. We take pride in delivering the IHG clean promise as well as exceptional service. Thank you for choosing the Holiday Inn Express and Suites Richburg, we look forward to seeing you again soon.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024