Ratings based on 794 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Safe clean friendly. Totally accommodating. Fantastic option outside the city center of Edinburgh.
Comment from Hotel Management
11 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Justin,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Sarah,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 9 Jun 2024
The team and staff were amazing!
Comment from Hotel Management
9 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Lily,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 5 Jun 2024
Great choice for easy access to Edinburgh without having to negotiate the traffic. The local bus stops a short walk away and was £2 each way. The location was very pretty and quiet with great parking.
The food was very good and all the staff were very helpful and attentive. If you want to know a bit about things to see and do talk to Matthew on the front desk (he was very knowledgeable, engaging and had a good sense of humour).
We would definitely recommend this hotel if travelling to Edinburgh.
Comment from Hotel Management
8 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Melani,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 3 Jun 2024
I was blown away by the service and quality of food. One of the servers heard us talking about something and brought it for us without even asking
Comment from Hotel Management
4 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Huninder,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Matthew (Front Office Supervisor)
by A verified traveler
Posted 2 Jun 2024
Matthew was a great desk agent. Super helpful for our tired traveling minds by making everything easy. It was a quick overnight, but nice and quiet for us!
Comment from Hotel Management
4 Jun 2024 by Courtyard Edinburgh West, Hotel Management
Dear Amber,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Matthew (Front Office Supervisor)
by A verified traveler
Posted 24 May 2024
Excellent service and hotel.
Comment from Hotel Management
27 May 2024 by Courtyard Edinburgh West, Hotel Management
Dear Yasin,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 20 May 2024
The customer service is amazing! Mathew was the best! He told us how to use the bus to downtown Edinburgh and the tram. He had great pub recommendations too. The only drawback is the pillows we're too hard.
Comment from Hotel Management
21 May 2024 by Courtyard Edinburgh West, Hotel Management
Dear Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
by A verified traveler
Posted 16 May 2024
Stayed here a lot over the years, love it
Comment from Hotel Management
17 May 2024 by Courtyard Edinburgh West, Hotel Management
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor
by A verified traveler
Posted 14 May 2024
Quite place to live in
Comment from Hotel Management
21 May 2024 by Courtyard Edinburgh West, Hotel Management
Dear Jacob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)
