Ratings based on 108 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wimauma
Posted 12 Sep 2023
3rd floor. No elevator. A/c was old . Cover was hanging off. Shower was small. Had a plastic mat , that was dirty. Had a hard tv with the tv. Receptionist said she was going to fix a/c & tv never did. Also asked to change room to lower floor. Her response was no, because we booked an economy room with Expedia. And we couldn’t lock door. We checked out a day earlier. 6 flights of stairs.
by A verified traveler
Posted 4 Aug 2022
The room and especially the bathroom were very outdated. The TV wasn’t working. Third floor with no elevator. Breakfast starts at 8AM. I had to catch a ferry to the Aeolian islands at 7AM so I couldn’t take advantage of it the first day. Also no coffee machine or refrigerator in the room. Only one vending machine in the building with no coffee. Despite everything, the view of Stromboli from my room was priceless!
by A verified traveler
Posted 15 Jul 2021
Good location. Great and helpful stuff. Clean room. Full breakfast included in the rate. Definitely recommended for a short stay.
by A verified traveler
Posted 11 Oct 2019 on Hotels
Good things: big room, huge terrace, beautiful view, breakfast ok
Not-so-good things: the borderless shower platform was higher than the bath floor and the water leaked out, the furniture did not match with the switches and lighting fixtures
by A verified traveler from London
Posted 16 Aug 2019
the room i booked did not look anything like on the pics. i booked "double or twin room" which is more expensive than the economy double. we got economy double. the pictures need to be changed or they need to upload more pictures to be able to see the options. very disappointing. staff did not speak english at all so she did not understand when i asked her to change our room.
by A verified traveler
Friendly staff, and super value for money
Posted 19 May 2018 on HotelsWe booked this hotel for a really good price and it turns out to be probably the best value hotel we have ever stayed in. The hotel is easy to find, situated a few minutes walk through town (passing restaurants and shops) from Santa Domenica train station. On arrival we were immediately given a room upgrade. The room was nice, with access to a very large balcony with sea views shared with the rooms either side. Breakfasts were included and these were good, and we liked the hotel and the staff so much we ate our evening meals there three nights - delicious food and good value for money.
The hotel is about a 20 minute walk from the Riaci beach (part of it down quite a steep hill) and a 30-40 minute walk to nearby Tropea, a lovely old town with its own beach. It is also worth taking the train to Ricadi and walking to Capo Vaticano and the Grotticelle beach, plus take a trip to Pizzo as that is very nice. Note that Santa Domenica station doesn't have a ticket office or machine and they charge 5 Euros extra on board - we were let off that and had to jump off the train at another station to buy tickets. After that I downloaded the Trenitalia app to buy tickets in advance.
In summary, we recommend the Hotel Umberto and would like to thank the staff there for being so welcoming.
Recommended
for Everyoneby A verified traveler
Posted 23 Oct 2017 on CheapTickets
nice hotel, close to tropea, very nice stuff, nice breakfasts annice view from the balcony
by A verified traveler from toronto, ontario, canada
the room is dated - the shower is so small
Posted 13 Sep 2017
Pros: nil
Cons: everything
Location: They told us there were beaches nearby. But these beaches are small and rocky. We ended up
moving to our next destination.
Right from the start - bad customer service. No elevator. My wife and I had to carry luggages
20 flights of stairs up. They did not offer to have anyone assist us.
Suite very dated. Shower dated and very small. Could move to get to my shampoo. Dirty.
by A verified traveler
Convenient and local
Posted 7 Oct 2016 on HotelsIt's very good locating and good serves!
by A verified traveler
Posted 14 Sep 2016 on Hotels
