Ratings based on 315 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Locked out of hotel on cold night.
Posted 10 Jun 2024 on HotelsI phoned the hotel at 14:30 on my day of arrival, as I would not be arriving until shortly after 20:00. I was told that the keys would be left in a locked box, and I was given the code.
When I got to the hotel, although I could open the box, the keys were not there. Another couple who were staying there said the same had happened to them and gave me the contact telephone number.
When I called, it was a prerecorded message in Danish, but no one answered.
I was locked out of the hotel with no idea what to do.
Thankfully, there was a lady down the road who knew the owner's phone number. She called her, and it was arranged that someone would bring the key.
Had I not approached this very kind lady, I would not have had anywhere to stay.
I have not received any apology.
The hotel has a strange smell in the public areas.
Although there is a pub attached, which is also the 'reception' for the hotel, it closes at 15:00, meaning no staff are available after that time if anything goes wrong.
You can't leave your luggage at the hotel if you want to pick it up after 15:00, as there's nobody there.
The breakfast is poor. There is a cold buffet and eggs and bacon kept warm on a single plate over a candle.
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 8 Jun 2023 on Hotels
by A verified traveler
Posted 23 May 2023
A small, characterful hotel in the centre of town. Friendly, helpful staff. Room was good but lacked storage. Food was great, although portions were huge. A short walk took you to the town's many attractions. Highly recommended.
by A verified traveler
Posted 16 Aug 2021 on Hotels
by A verified traveler
Super friendly staff
Posted 28 Sep 2020 on HotelsReally friendly service and staff. Great cozy restaurant. Room and bed a bit old fashioned and not most comfortable but great value for money.
by A verified traveler
A taste of Denmark
Posted 11 Sep 2020 on HotelsHotel Ribe was an authentic, older Danish hotel with no frills. The staff were very friendly and we enjoyed sitting in their restaurant/common room and sipping a cognac or hot chocolate. It is ideally located in the center of this medieval town, steps from the Ribe Cathedral. All in all, I would say it is reasonable value for money.
by A verified traveler
All in all an OK hotel at the price
Posted 22 Jul 2020 on HotelsRoom is OK and clean and the staff is very friendly. Only 10 minutes walk to center of Ribe.
by A verified traveler
Posted 2 Apr 2020
This is a vintage inn. There is a lovely pub restaurant downstairs with comfy lounge area and pool table for guests. This was seriously the best food we had on our trip, including both meat-based and the vegetarian dish which my daughter ordered. We will 100% plan to come again. We unfortunately arrived the same day Denmark announced a lock down due to Covid19. The proprietor was gracious and kind, and assured us that if we were ever stuck she would never turn us away and would always take care of us. She was very kind and has won our loyalty. Highly recommended.