Ratings based on 46 Verified Reviews
4.7 Room cleanliness
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Excellent location. Very friendly people. Apartment was well equipped and had useful information. Highly recommend and would come again.
Comment from Hotel Management
14 Jun 2024 by Kind Regards-Bora-Front Desk, Hotel Management
Dear Audrey Thank you so much for your kind review! We're thrilled to hear that you enjoyed our excellent location and found our team friendly. It's great to know that the apartment met your needs and that the information provided was useful. Your recommendation means a lot to us, and we would be delighted to welcome you back anytime. Thank you again for choosing us for your stay!
by A verified traveler from Port Jefferson
Posted 8 Apr 2024
Had a great stay! Excellent location!
Comment from Hotel Management
9 Apr 2024 by Bora-Front Desk, Hotel Management
Dear Victoria Thank you so much for your kind words! We're thrilled to hear that you had a great stay and enjoyed our excellent location. We hope to welcome you back again soon!Kind Regards
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Front desk, Hotel Management
Dear Mcclure,Thank you for your feedback,We hope you had a wonderful stay with us.We look forward to welcoming you back again soon.Warm Regards,Jerry Leal
by A verified traveler
Posted 8 Mar 2024
We could hear other guests easily through the vents. Our room was through a building and down a flight of stairs without an elevator which was annoying with all our luggage. The bed was tucked in an alcove. Otherwise it was clean and fine.
Comment from Hotel Management
22 Mar 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean and acceptable overall.We apologize for any inconvenience caused by noise from other guests being audible through the vents. Ensuring a peaceful and comfortable stay is important to us, and we will look into ways to address this issue.We're also sorry to hear that the location of your room was not ideal and that navigating with luggage was cumbersome. We appreciate your feedback and will take it into consideration as we strive to improve our guests' experience.If there's anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Warm regards,Jerry Leal
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Bora-Front Desk, Hotel Management
Dear EmilyWe're delighted to hear that! Thank you for the perfect score! We look forward to hosting you again in the future.Kind Regards
by A verified traveler
Posted 6 Mar 2024
We stayed in our apartment and it was a such a comfortable and cozy space. It was so relaxing to come back to our apartment at the end of long day tours. Thingholt is also walkable to many major attractions and a grocery store with reasonable prices (we bought our food and cooked at our room all 5 days to save money). Service from the staff was excellent as well. I definitely recommend a stay at Thingholt.
Comment from Hotel Management
22 Mar 2024 by Front Desk, Hotel Management
Dear Dominique Raisa,Thank you so much for your glowing review! We're thrilled to hear that you found your apartment comfortable and cozy, providing a relaxing retreat after your long day tours.We're delighted that you found our location convenient for exploring major attractions and for easy access to a grocery store. It's wonderful to hear that you were able to take advantage of the kitchen in your room to save money by cooking your meals.We're also pleased that you had a positive experience with our staff. Providing excellent service is a top priority for us, and we're glad that our team was able to enhance your stay.Thank you for recommending a stay at Thingholt by Centerhotels. We can't wait to welcome you back for another enjoyable stay in the future.Warm regards,Jerry Leal
by A verified traveler
Posted 16 Feb 2024
We stayed 4 nights in February,the apartment was very warm,vary spacious equipped with all you need,but I didn't liked the smell of the water. But definitely I'll choose again.
Comment from Hotel Management
5 Mar 2024 by Front Desk, Hotel Management
Dear Gabriela,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our apartment warm, spacious, and well-equipped for your needs. We apologize for any inconvenience caused by the smell of the water; we'll certainly look into addressing this matter promptly.We're grateful for your understanding and for considering staying with us again in the future. Please don't hesitate to reach out if there's anything we can do to enhance your experience next time. We look forward to welcoming you back at for another comfortable stay!Warm Regards,Jerry L
by A verified traveler
Posted 13 Feb 2024
Great property. Location doesn’t get better, tucked away and quiet but just off the main shopping street. I wouldn’t book through Expedia again, complicated things and worried me.
I booked for 2 adults and a child. Just felt a bit concerned re what my son would sleep on so tried to ring hotel and numbers on Expedia didn’t work! Eventually spoke to Expedia and they told me I only had accommodations for 2, despite my booking clearly read 3; no refund deal on the hotel! I eventually got through to the hotel when they emailed re the booking approaching, with a phone number attached. Incredibly helpful and said it’s often an issue when booking through a 3rd party.
They gave me an apartment with bed area and sofa bed, it was perfect!
Boiling hot, turned off the rads. Fridge, oven, toaster, hob, dw and wash machine. Washing up liquid, dishwasher pods and shower gel, toilet rolls and soap supplied. Salt, pepper, some coffee and sweetener sachets all
Supplied plus towels, dish scrubby, bin bags and bedding.
Beds were very comfy, and even the sofa bed, for one 😄
Water is a bit smelly but that is what the water in Iceland is like and you get used to it very quickly shower was great, a bit cooler to the end of our stay but still good.
Only 4 free parking spaces at the accommodation but we often got one and parking around was reasonable, if you went P3 and not a big walk!
Supermarkets within a few minutes walk.
Restaurants are expensive and we really appreciated being able to cook 😄
Comment from Hotel Management
5 Mar 2024 by Front Desk , Hotel Management
Dear Mair,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our property and found the location convenient yet peaceful. We apologize for any inconvenience you experienced with the booking process through Expedia; it's unfortunate that it caused some initial worry.We're glad we were able to address your concerns and provide you with a comfortable apartment that suited your needs perfectly. It's wonderful to know that you appreciated the amenities provided and found everything you needed for a pleasant stay.We understand that parking can sometimes be a challenge, but we're glad you found it manageable and that you were able to take advantage of the nearby supermarkets for cooking meals.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future! If you have any further feedback or questions, please don't hesitate to reach out.Warm Regards,Jerry L
by A verified traveler
Posted 12 Feb 2024
Good space in the room.
Comment from Hotel Management
22 Mar 2024 by Front Desk, Hotel Management
Dear Robert William,Thank you for sharing your feedback with us. We're pleased to hear that you found the space in your room satisfactory during your stay.If there are any specific aspects of your experience that you would like to highlight or any areas where we could further improve, please feel free to let us know. Your insights are invaluable to us as we strive to continually enhance our guests' experience.We hope to have the opportunity to welcome you back for another pleasant stay in the future!Warm regards,Jerry Leal
by A verified traveler
Posted 11 Feb 2024
Receptionist was so helpful.
Comment from Hotel Management
22 Mar 2024 by Front Desk, Hotel Management
Dear Romyanna,Thank you for your kind words! We're delighted to hear that our receptionist was able to assist you during your stay.Providing helpful and attentive service is a top priority for us, and we're thrilled that our team member made a positive impression on you.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Jerry Leal
