Ratings based on 249 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The hotel's location is convenient for dining, with plenty of good restaurants nearby. However, there is no parking available, and the staff were unhelpful when I needed to make phone calls. Additionally, there is no dedicated loading zone, and the surrounding area feels a bit rundown with slightly noisy streets.
Comment from Hotel Management
17 Jun 2024 by Jon Fridgeir, Hotel Management
Thank you very much for choosing Radisson Blu 1919 for your trip and taking the time to give your honest review. I am sorry to hear about the problems you encountered with. Your willingness to share your experience and thoughts is genuinely appreciated. On behalf of our entire staff here at the Radisson Blu 1919 Hotel, I want to apologize for the inconveniences you experienced during your stay. I am very sorry that we did not manage to meet your expectations during your stay with us. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.
by A verified traveler
Posted 14 Jun 2024
Nice area. Close to tourist stuff. Comfortable room.
Comment from Hotel Management
16 Jun 2024 by Camille, Hotel Management
Thank you for taking the time to share your feedback from your visit to the Radisson Blu 1919 Hotel, Reykjavik . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu 1919 Hotel, Reykjavik , I look forward to welcoming you back.
by A verified traveler
Posted 30 May 2024
Parking was not included and instructions given for the nearest over-night parking options was not clear. Comforter had (someone else's) makeup on it; had to ask twice for it to be changed. Housekeeping woke us up (dnd sign wasn't on the door handle, but we also hadn't checked out yet). Elevator had a funky odor. Best part about this hotel is the location! Close to dining, shopping, tourist sites, etc.
Comment from Hotel Management
31 May 2024 by Camille, Hotel Management
Dear Debra,I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu 1919 Hotel, Reykjavik in the near future.
by A verified traveler
Posted 27 May 2024
Next to many attractions
Comment from Hotel Management
31 May 2024 by Camille, Hotel Management
Dear Zuania,Thank you for taking the time to share your feedback from your visit to the Radisson Blu 1919 Hotel, Reykjavik . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu 1919 Hotel, Reykjavik , I look forward to welcoming you back.
by A verified traveler
Posted 1 May 2024
Overall very good stay.
Comment from Hotel Management
21 May 2024 by Camille, Hotel Management
Dear Emily, Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille
by A verified traveler from Sterling
Posted 20 Apr 2024
They do not have parking.
Comment from Hotel Management
24 Apr 2024 by Camille, Hotel Management
Dear Agan, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. We are a downtown property so unfortunately, we do not have hotel specific parking, however there is city parking around the hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
12 Apr 2024 by Tatiana, Hotel Management
Dear Benjamin,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
28 Feb 2024 by Camille, Hotel Management
Dear Philip, Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
20 Jan 2024 by Tatiana, Hotel Management
Dear Tomos Anthony,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana
by A verified traveler
Posted 6 Dec 2023 on Hotels
Comment from Hotel Management
8 Dec 2023 by Tatiana, Hotel Management
Dear David,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana
