Ratings based on 205 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2020
by A verified traveler from Philadelphia
Posted 17 Feb 2020 on Orbitz
The apartment was perfect. It was in a great location on the Main Street for shopping - easy stroll. There was a lot of space and very clean. Communication on check-in and check-out was easy. I would definitely come back again. It was perfect for my family of 4.
by A verified traveler from USA
Posted 25 Dec 2019
This is our second visit to Iceland and we specifically requested the same apartment we stayed in 3 years ago. We were very happy that they accommodated our request, however upon checking in I noticed there were dried up food smeared on the kitchen wall and a very greasy frying pan inside the kitchen drawer. There was also an odor in the 2nd bedroom.
We notified the apartment about the odor and asked that they change the sheets, mattress pad and comforter which they immediately did, however, the changes did not eliminate the odor.
Housekeeping acknowledged that there was an odor and they moved us to a different apartment.
Opal was very accommodating and despite the uncomfortable 2 nights, we enjoyed the balance of our stay in the new apartment.
by A verified traveler
Fantastic apartment
Posted 24 Nov 2019 on HotelsFantastic apartment in a great location. It's very close to the centre of town. Close to all the amenities. Check in was very straight forward. The apartment has everything you could possibly need and more.
by A verified traveler
Posted 25 Sep 2019 on Hotels
by A verified traveler
Posted 28 Aug 2019 on Travelocity
Great location, quiet, and the customer service was very responsive via email!
by A verified traveler
Posted 26 Aug 2019
The apartment was clean and spacious. We had parking in their garage...great amenity. Near the main town for shopping and eating walking distance. Shower beautiful and warm...towel rack to warm your towel...robes too.Kitchen stocked well, coffee machine with pods a welcome surprise..We could have breakfast and be on our way. Extra towels and supplies are available if needed. Easy check in and out. Loved it!
by A verified traveler
Posted 16 Aug 2019
by A verified traveler
Posted 5 Aug 2019
The property is a nice easy walk to the shopping area and close to the bus interchanges. Secure garage and secure entrance was nice as we were a group of three ladies and felt safe. The communication with staff was through email and phone and always prompt which made the trip easy when we had questions. Iceland is a little pricey but worth a visit.
by A verified traveler
Posted 2 Aug 2019
Overall happy with our stay. Great location. Spacious though one of the bedrooms could have used a window. A few items needed attention like the dishwasher wasn’t functional, the TV was hard to navigate, the drawers in one of the bedrooms was off its rails and misaligned. The washer was appreciated though a dryer was sorely missed.
