Ratings based on 1,134 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 22 May 2024
Very convenient location!! In the heart of city center! Walkable to everything!!
Comment from Hotel Management
28 May 2024 by Ingibergur, Hotel Management
Thank you for your review. I am gald you enjoyed your stay with us :)
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
13 Jun 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 16 May 2024
This was a lovely place to stay. It was clean. The kitchen was well stocked with cooking equipment. P3 parking just a block away. There's a little church in front of it and we always knew where we were staying when we could locate the church.
The only problem we had was we couldn't access the television. The remote was broken and glued together. After 3 days they finally replaced it.
In all a very pleasant stay in a central location. Would definitely stay here again.
Comment from Hotel Management
28 May 2024 by Ingibergur, Hotel Management
Thank you for your reveiw. I am glad you enjoyed your stay with us. I apologize for the remote not being replaced earlier. I will certainly have a talk with our housekeeping service
by A verified traveler from Cross Lanes
Posted 7 May 2024
The apartment was clean and had plenty of room for two people. We found the location very good since we walked from the bus terminal and also walked around town a lot. We were concerned about luggage storage, but it was available. There is a phone for local calls and in case anything is needed from the property manager.
Comment from Hotel Management
15 May 2024 by Ingibergur, Hotel Management
Thank you for your reveiw. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 1 May 2024
We enjoyed our stay very much. The apartments were small, but had everything we needed. The room was within walking distance to everything. The staff was friendly and helpful. Thanks very much.
Comment from Hotel Management
1 May 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Posted 29 Apr 2024
I recommend taking the word "Luxury" out of the name. There was nothing luxurious about it. Would never stay there again. There were plenty of other options nearby.
Comment from Hotel Management
29 Apr 2024 by Ingibergur, Hotel Management
Thank you for your reply. Castle House is not a 5 star luxury hotel. We are a 3 star self catering accomodation.The images we post online are quite accurate
by A verified traveler
Iceland podiatry conference
Posted 6 Mar 2024 on HotelsExcellent all round
Comment from Hotel Management
6 Mar 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay with us :)
by A verified traveler
Best Hotel in Reykjavik
Posted 1 Mar 2024 on HotelsI like this property a lot. Very close to downtown Reykjavik and felt very safe here. It got a small kitchen where I can cook my meals and nice big room and bathroom. Would love to stay here again if I go back to beautiful and magical Iceland 😘
Comment from Hotel Management
1 Mar 2024 by Ingibergur, Hotel Management
Thank you very much for your reveiw. I am very glad you enjoyed your stay with us :)
by A verified traveler
Posted 25 Feb 2024
This place was great for my husband and I. It was clean, quiet, and comfortable. Location is excellent! There's 3 bus stops right around the corner along with restaurants and shopping. Short walk to the city center and grocery store. The pond across the street is lovely too. Lots of ducks and swans The only issue I had was with the keypad for the apartment. Every time I would type the code in it wouldn't work half the time and it even locked us out of the apartment and set off an alarm.But it reset itself after a couple of minutes. I was not able to get ahold of anyone with the number because I couldn't make a call on my cellphone. There are phones in the rooms but since I couldn't get into the room it didn’t do us any good. I would recommend key cards instead if a pin. Overall it was a great stay. I especially loved the heated floor and towel rack in the bathroom.
Comment from Hotel Management
26 Feb 2024 by Ingibergur, Hotel Management
Thank you for your review. I am glad you enjoyed your stay in spite of your problems with the electronic locks.There are instructions above the keypad explaining you need to touch it to acitvate it before entering the code. If you start entering the code before acivating the keypad, it only reiceives 4 numbers instead of 4We have a 24 hour phone service and there is a courtesy phone in the main foyerI am sorry your cellphone was not workingYou can buy an Icelandic sim card for your phone at the airport which makes life much easier
