Ratings based on 682 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Self chexked was convenient. Kitchen was clean as well.as their WC. I would recommmend. It is close enough to the airport but you need to pay for the shuttle.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Olena, Hotel Management
Dear Yi Chun, Thank you for your feedback. We hope to welcome you back again in the future.
by A verified traveler
Posted 29 May 2024
Close to airport
Comment from Hotel Management
30 May 2024 by Igor M., Hotel Management
Dear Miroslav,Thank you for your positive feedback!We're thrilled to hear that our proximity to the airport made your stay more convenient! We appreciate you choosing our property and hope to have the opportunity to host you again in the future!
by A verified traveler from SURREY
Posted 28 May 2024
Comment from Hotel Management
2 Jun 2024 by Ivan, Hotel Management
Dear Susan,Thank you for the review!We're glad you've enjoyed your stay with us.
by A verified traveler
Posted 26 May 2024
Facility is close to airport , so convenient especially if you have an early morning flight. and family room we stayed in was reasonable good.
Otherwise everything else was very average. Bathrooms were very unclean. Parking was cramped and crowded. We did not use kitchen. Fridge was unkept.
And rare was not cheap either.
Comment from Hotel Management
27 May 2024 by Igor S., Hotel Management
Dear Ra,Thank you for sharing your feedback. We're glad to have hosted you during your stay. Your comments help us understand where to improve, and we appreciate your honesty. We hope to have the opportunity to welcome you back soon.Best regards,
by A verified traveler
Posted 16 May 2024
It’s nothing special basic needs
Comment from Hotel Management
17 May 2024 by Bisera, Hotel Management
Dear Kenneth, We appreciate your feedback. We hope to have the opportunity to welcome you back and exceed your expectations. Kind regards
by A verified traveler
Posted 26 Apr 2024
Me dice que me llegaría un email con mi número de cuarto y la clave inteligente de la llave de mi habitación y nunca me llegó el email. Una persona que estaba afuera porque le pregunté me dio un número para llamar el cual llame y no contestó nadie ese señor entró al lobby y me ayudó. Además cuando compré añadí el desayuno por 37 dólares y no hay desayuno bufete no hay nada! La única y peor experiencia que pasé en mi visita a Iceland
Comment from Hotel Management
30 Apr 2024 by k, Hotel Management
Dear Karol,Thank you for your review.Your happiness is our pleasure. We are sorry that we did not meet your expectations and to hear it wasn't an amazing experience. We appreciate you bringing this remark to our attention.We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our self-check-in services and 24/7 support available for assistance. We are sorry you did not contact us during your stay so we can assist you, we do not have a formal Reception, and check-in instruction is sent to the provided email address/your message inbox on the channel. Yes, breakfast is provided, and the price is 1750 ISK per person adult and 1200 ISK for a child. It is served between 05:00 to 10:00 o'clock in the common kitchen next to the reception. You are always welcome!Kindly,Klimentina
by A verified traveler
Posted 22 Apr 2024
It did the trick for an over night layover, but you’re definitely getting what you pay for. Noisy through out the night, and my room was positioned where I could see the light from the reception desk through my curtain so that kept me up as well. Staff were friendly and helpful when needed. Transport from airport was $20 USD, but at least to the airport it was free. I couldn’t find towels in my room or in the common bathroom, so I wasn’t able to make use of the shower.
Comment from Hotel Management
23 Apr 2024 by Igor M., Hotel Management
Dear Abigail,Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations in terms of noise and room amenities. Your comments about the noise and the lack of towels are concerning, and we apologize for any inconvenience this may have caused. We'll address these issues with our team to ensure they are properly resolved. The guests can always contact our Customer Service by phone 24/7 for any issues they might have on spot. We're glad to hear that our staff was friendly and helpful during your stay. We do hope to welcome you again in near future for a more enjoyable experience.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Igor S., Hotel Management
Dear Monica,We're ecstatic to know that your stay exceeded expectations. Your positive feedback fuels our commitment to excellence. Looking forward to your next visit with us.Kind regards,
by A verified traveler
Great Location for Airport!
Posted 16 Mar 2024 on HotelsThe hotel has excellent location for passengers who will take flights soon. It is actually a Guesthouse not really a Hotel. For the purpose, it is great. Basic services provided, breakfast included.
Comment from Hotel Management
17 Mar 2024 by Kind regards,, Hotel Management
Dear Johann, thank you for taking the time to express your view regarding your stay with us! We are glad to know that you enjoyed your stay with us and hopefully, we will have the chance to host you again in the future!
