Ratings based on 174 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Nos hicieron un upgrade al hotel en lugar del hostal (donde inicialmente teníamos la reserva).
Para los amantes de los desayunos… BRUTAL 😍
Comment from Hotel Management
11 Jun 2024 by Marija, Hotel Management
Dear Jordi, Thank you for the perfect score. Your satisfaction is our priority, and we hope to welcome you back for another great experience and breakfast soon! Best regards,
by A verified traveler
Posted 23 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Marie, Hotel Management
Dear Kexin,Thank you for your stay and review.We are glad you had a positive experience with us. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.Best wishes,
by A verified traveler
Posted 2 Oct 2023
I don’t have any complaints - staff were great, breakfast buffet was awesome. Room was clean as was the shared washrooms. It was less then a 10min walk to various restaurants, pubs and stores. Definitely worth considering when traveling to Keflavik.
Comment from Hotel Management
3 Oct 2023 by Aneta B., Hotel Management
Dear Alex, Thank you so much for taking the time to share your feedback about your recent stay with us at Guesthouse Keflavik. We're absolutely thrilled to hear that you had such a positive experience during your visit.It's fantastic to know that you found our staff to be great, and that you enjoyed our delicious breakfast buffet. Our team works hard to ensure that every guest feels welcomed and well taken care of, so your kind words are truly appreciated.We also take pride in maintaining a clean and comfortable environment for all our guests, so we're pleased to hear that both your room and the shared washrooms met your expectations.Our location is indeed a great advantage, being just a short walk away from various restaurants, pubs, and stores. We're glad you found it convenient for exploring the local area.Once again, thank you for choosing to stay with us, and for sharing your positive thoughts. We look forward to welcoming you back to Guesthouse Keflavik the next time you're in Keflavik. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. Your satisfaction is our top priority.Safe travels!Warm regards,Aneta B.
by A verified traveler
Posted 15 Aug 2023
Arrived to the Keflavik Airport around 12:30 at night, took about an hour to hail a taxi and got to Guesthouse around 2 am. Check-in is at the front desk of the hotel across the street, which was very simple.
You go up some steps, open a door, and you are greeted with a hallway with around 10 rooms, 2 bathrooms on the left side that are shared between all the rooms.
The room itself is practically a shoebox. It was clean, looked nice, and the bathroom worked as it should.
However, the only reason I booked this hotel was because I saw that it had a sauna, and since I only had one night in Iceland and wanted to recover after a late journey, I was really looking forward to it.
Finding out that it's in service and has been for a while at the front desk was pretty irritating. Not typically a karen, but when that's pretty much the main reason I selected a place and there was no note anywhere that the sauna is out of service currently, it's very aggravating.
Other than that, breakfast at the hotel across the street (came with the room) was incredible - so much variety, lots of healthy options, coffee machine with multiple delicious tasting grounds.
If you can afford it, Guesthouse is a good option. But be aware - the room is TINY. Even a single hostel bedroom is larger, and those go for half the price.
Comment from Hotel Management
18 Aug 2023 by Igor S., Hotel Management
Dear Matthew,Thank you for taking the time to share your mixed experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced with the sauna service and assure you that we're actively addressing the concerns you raised. Your feedback is valuable, and we hope to make your next stay more memorable.Kindest regards,
by A verified traveler from Lummi Island
Posted 7 Aug 2023
The breakfast was amazing. We ate during a pretty big earthquake and nothing fell down and we felt safe and the breakfast was delicious. I liked that it wasnt too expensive to travel by taxi to the airport. We walked to the public pool with hot tubs and the Giantess cave. Super clean.
Comment from Hotel Management
7 Aug 2023 by Ivy, Hotel Management
Thank you for staying with us. We are happy to hear that you had a fantastic stay with us, enjoyed our rooms, and found our location convenient for your sightseeing. Your recommendation means the world to us. We look forward to welcoming you back soon. Kind regards, Ivy
by A verified traveler
Posted 22 Jul 2023
This had a wonderful dining experience. The rooms were clean bright and comfortable. The staff were friendly and welcoming and helpful.
Comment from Hotel Management
23 Jul 2023 by Igor M., Hotel Management
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.
by A verified traveler
Posted 4 Jul 2023
Good place. Very good service, knowledgeable staff and very nice and helpful.
The hotel looked pretty as well and close to airport.
Comment from Hotel Management
4 Jul 2023 by Ewelina, Hotel Management
Thank you for staying at Hotel Keflavik & Diamond Suites. We are delighted to hear that you had a pleasant experience and we appreciate your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Posted 3 Jun 2023 on Hotels
Great for a place to sleep near the airport at a reasonable price. Breakfast was great!
Comment from Hotel Management
4 Jun 2023 by Igor S., Hotel Management
Dear Sarah,We're delighted that you had a memorable stay with us! Thank you for your glowing review and for taking the time to share your experience. We hope to have the pleasure of hosting you again in the future.Best regards,
by A verified traveler
We had a lovely stay
Posted 29 Nov 2022 on HotelsThe hotel was clean and the staff were very nice.
Comment from Hotel Management
3 Dec 2022 by Apolonia, Hotel Management
Dear Lynette, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.
by A verified traveler from Framingham
Posted 22 Nov 2022
- Great place to stay
- Wonderful and responsive staff
- Amazing breakfast
- Staff even provided additional heater in the night
- Shared bathroom does not hurt as two of them are right outside the rooms
- Highly recommended
Comment from Hotel Management
23 Nov 2022 by Tanja, Hotel Management
We sincerely appreciate you taking the time to share your positive experience with us! Thank you for your stellar review and we hope we can welcome you back in the future. Best and warmest wishes from our team.
