Ratings based on 149 Verified Reviews

4.9 out of 5
96% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Calgary

Posted 9 Nov 2023
Our stay at Hotel Eleven in Revelstoke on the weekend of September 22 – 24, 2023, far exceeded all expectations, providing an unforgettable experience that truly set the bar for exceptional hospitality. The staff at hotel Eleven were incredibly attentive and went above and beyond to ensure a pleasant stay. From the warm welcome and thorough check-in to the personalized recommendations provided by the concierge, the service was simply impeccable. We were so impressed with Elevens décor, amenities, daily complimentary appetizers, free wine, local craft beers and snack selections. From the exceptional restaurant and games room (for guests only) on the main floor to the lounge, cozy seating area with fire place, hot tub, sauna, deck on the third floor, every base was covered. Upon being shown our room, we were greeted with handwritten note form the owner welcoming us to Eleven. Our room was not only spacious and beautifully decorated but also spotlessly clean, demonstrating a high level of attention to detail. The room amenities provided, especially the luxurious down bedding, pillow-top mattress which was complimented with a wool blanket from Nova Scotia. The bathroom was simply luxurious, clean and contemporary. We were also so impressed with the complimentary mini bar, snacks, (which were restocked daily), we were also given two free Eleven ball caps. We would highly recommend Eleven to anyone looking for a perfect, pampered stay in Revelstoke! S & L Phillips
5 out of 5
by A verified traveler

Posted 2 Oct 2023
Superb boutique hotel. Ultra clean, cozy, and charming. Terrific amenities including happy hour and breakfast. The staff are all friendly and gracious, especially Kim who checked us in, showed us around, and served us happy hour charcuterie and wine. Dinner at Quartermaster Eatery was also excellent. We highly recommend this place.
Comment from Hotel Management
9 Oct 2023 by Nicole, Hotel Management
Thanks for the great review David! We're so happy you enjoyed your stay. Hope to see you again one day!
5 out of 5
by A verified traveler

Amazing service, quality, value

Posted 20 Sep 2023 on Hotels
I have definitely stayed in more expensive places, but I'm not sure that I have ever stayed somewhere that felt as luxurious and with such great personal service. When I checked in and realized that the mini-bar was included and there was a whole floor for lounging with drinks/snacks and an afternoon appetizer (charcuterie board when we stayed) included - I immediately checked my email to make sure I wasn't actually paying 3x the rate we had for a night in September. It's really nice that the hotel is only 9 rooms, and it has clearly been set up primarily as an intimate setting for heli-skiing in the winter and at least as of 9/2023 that high level of service and amenities carries over to less expensive stays at other times of the year. The staff was all really exceptionally nice and helpful, and the attached restaurant was surprisingly excellent with a delicious included breakfast.
Comment from Hotel Management
23 Sep 2023 by Nicole, Hotel Management
Thanks for the review! We're happy you enjoyed your stay. Hope to see you again one day!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023
5 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Nicole, Hotel Management
Thanks for the review Guy!
5 out of 5
by A verified traveler

Best night of lodging on our 10 day road trip!!

Posted 8 Sep 2023 on Hotels
We did a 10 day road trip through Canada, staying over in several different places. This was by FAR our best lodging experience. Even better than the Fairmont at Lake Louise. The Eleven staff was incredible, the amenities amazing! We are already talking about returning as we wished we had more than one night to stay at the Eleven and in Revelstoke.
Comment from Hotel Management
11 Sep 2023 by Nicole, Hotel Management
Thanks for the review Amy! We're happy you enjoyed your stay and look forward to seeing you again one day!
5 out of 5
by A verified traveler from Toronto

Posted 3 Sep 2023
Really nicely appointed boutique hotel offering great amenities and relaxing spaces.
Comment from Hotel Management
4 Sep 2023 by Nicole, Hotel Management
Thanks for the review Matthew! We're happy you nejoyed your stay :)
5 out of 5
by A verified traveler

Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
3 Sep 2023 by Nicole, Hotel Management
Thanks for the review John!
5 out of 5
by A verified traveler from Edmonton

Posted 1 Sep 2023
We cannot recommend the Eleven Revelstoke enough! If you are looking for an exceptional stay in the summer you will not be disappointed. 10 out of 10, we wish more boutique hotels were like this!!
Comment from Hotel Management
1 Sep 2023 by Nicole, Hotel Management
We're so happy you enjoyed your stay! Hope to see you again one day :)
5 out of 5
by A verified traveler

Posted 30 Aug 2023
I can't say enough great things about this Hotel. The staff was amazing and made special accommodations so that we could watch the World Cup Final in the common (the rooms only have Apple TV). Cool renovation to an old brick building, nice use of materials from the individual rooms to the common areas, wonderful common roof deck where you can sit and enjoy a drink, and view of the town and mountains. And a fabulous free breakfast in the connected dining space to send you off on your way.
Comment from Hotel Management
30 Aug 2023 by Nicole, Hotel Management
Thanks for the great review Jessica! We're so happy you enjoyed your stay and hope to welcome you again one day!