Ratings based on 146 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Very clean. Helpful and friendly staff. Big breakfast. Decor has obviously been updated but still needs work in the stable rooms. Floorboards very creaky, which must be noisy for the downstairs guests.
Comment from Hotel Management
22 May 2024 by The Elms , Hotel Management
Thank you very much for your feedback , we are looking in to possibilities of updating floor boards Thank you very much
by A verified traveler
Posted 16 Apr 2024
no negative points
service was excellent
Breakfast and Indian evening meal were loverly
Excellent value for money
Comment from Hotel Management
22 May 2024 by The Elms , Hotel Management
Thank you very much for your excellent feedback
by A verified traveler
Posted 15 Apr 2024
The hotel staff were so friendly.
Comment from Hotel Management
22 May 2024 by The Elms , Hotel Management
Thank you very much for your lovely feedback
by A verified traveler
Posted 10 Mar 2024 on Hotels
Room was a good size, and bed comfortable. Bathroom new and very clean, though couple of issues with the toilet which I have informed hotel about. Only one pillow each and one set of towels on arrival. It states in welcome pack to ask if more required, which we did shortly after checking in, didn’t arrive and had to ask again later in evening. Breakfast was plentiful and well priced though meat could have been hotter and toast was cold. Breakfast and bar area was very clean. Wasn’t fond of the hanging extension lead from tv, which kettle was also plugged in to. Very odd configuration. So to summarise… some things need bit more thought/attention but overall ok for a couple of nights.
by A verified traveler
Posted 26 Feb 2024 on Hotels
I always enjoy stopping and eating at this hotel
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 24 Feb 2024
Very pleasant stay, close to town centre, clean and lovely facilities. Thank you
by A verified traveler
Posted 2 Feb 2024
Staff was wonderful very helpful and friendly place was clean and lovely atmosphere owners very welcoming
Comment from Hotel Management
2 Feb 2024 by The Elms , Hotel Management
Thank you very much for the Beautiful feedback.. looking forward to welcoming you again ..
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Elms Team, Hotel Management
Thank you very much for the valuable feedback
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by The elms , Hotel Management
Thank you very much for the beautiful feed back .
