Search Apartments in Residencial Bavaro Punta Cana

"Genuinely the best customer service experience I’ve ever had."

"The resort, rooms, buildings, and pool areas are beautiful. The wifi is limited and spotty unless you are in the main lobby area. Buffet food gets boring quick, rarely freshly cooked, potatoes and many vegetables are never cooked through, meats are tough and grisly. Specialty Restaurants are nearly impossible to get reservations at, And the restaurants seem to just use the food from the buffets with new sauces. It may be all inclusive but they never stop the upselling...bottles of wine, top shelf liquors, ugraded wifi, platinum services, timeshare offerings. And the wandering sales folks are not limited to just the beach, on the resort you're constantly stalked and asked to sign up for excursions and spa services, balinese beds by the pool. The local vendors are persistent on artisan day but they are friendly. THERE WERE A LOT OF YOUNG CHILDREN (3MO-4YO) CRYING, SCREAMING, MISBEHAVING, AND PARENTS WHO COULDN'T/ WOULDN'T/DIDN'T CONTROL THEM EVERYWHERE WE WENT. I'd like to see some adults only areas and pools for non platinum visitors. There is a family area and pool, keep the youngsters in that area, they shouldnt be hanging out at the pool bar with the drunks and couples getting romantic. House keeping, landscapers, bellboys phenomenal! Waitstaff, cooks, bartenders, and security could learn to be more attentive and to anticipate needs of guests. Not once were we ever asked "can I help you?" "

"I took a taxi because the shuttle is way too slow and long before ending the ride à the R Republica. I lose my complete afternoon with the shuttle. 40 US $ Staff ALWAYS courteous and happy to help. Great asset! Room and laundry clean and fresh. My room had a leak in the bathroom: shower would leak under the sink..(room 3274) The rest is nice, the beach is great, well designed with a mix of pure beach and sun, or palm trees to avoid direct sunlight. "

"Clean room, staff friendly"

"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "

"Smooth airport pick-up/drop-off. Great stuff."

"Great buffet and amenities. Service in the lobby is very slow. Rooms are older not the best condition "

"Food was good at some restaurants and service was mostly fast and friendly "

"Most items fresh hood variety but taste wise can use improvement"