2/10 Terrible
Van, Durham
Business traveler
Apr 10, 2024
Disliked: Amenities, property conditions & facilities
The Office/Property Manager was notified by the night security, housekeeping, and myself that a gas leak was in my unit on the third day of my stay. I asked to be moved. She called a worker to come and examine. He turned off the gas to the stove and unplugged it. I had a refrigerator full of food. This continued for five more days. She would not move me to another unit or get someone else to fix the unit. I lost all the food because technician cutoff breaker to stove and refrigerator for two days. Water was all over the floor from the freezer defrosting. I stayed away from the unit everyday to eat out and other things. She was never in the office when I return to discuss this issue. She was not in the office when I checked out. This is the worst property manager that I had ever experienced in the DR. Common courtesy would to place me in another unit. Staying in a unit with a natural gas leak is totally unsafe for the unit and units around it. Further, the Property Manager alerted none of other tenants or owner of this gas leak. This is a major liability for the property owner(s).
Van
Stayed 8 nights in Apr 2024