Ratings based on 5,484 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from wylie

Posted 19 Jun 2024
Enjoyed the stay at a beautiful hotel The casino was a lot of fun…met some residents that made the day so much fun
Comment from Hotel Management
19 Jun 2024 by Bonnie C., Hotel Management
Cindra, thank you for choosing the Peppermill and for the 5-star review. We are happy to hear that you enjoyed your stay. We look forward to seeing you again!
5 out of 5
by A verified traveler from San Jose

Posted 19 Jun 2024
Our room was very spacious and beautifully decorated!!
Comment from Hotel Management
19 Jun 2024 by Bonnie C., Hotel Management
Mario, thank you for choosing the Peppermill and for the 5-star review. We are happy to hear that you enjoyed your stay. We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Great dining options, and bars. Very clean facility. Friendly and helpful staff.
Comment from Hotel Management
18 Jun 2024 by Service Excellence, Hotel Management
Susan, thank you for choosing the Peppermill and for the 5-star review. We are happy to hear that you enjoyed the dining options. It's our pleasure to give you a nice experience. We hope to see you again! Have a great day!
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Nicest hotel I’ve stayed in
Comment from Hotel Management
18 Jun 2024 by Service Excellence, Hotel Management
Anna, thank you for being our guest at the Peppermill and for the 5-star review! Thank you for the nice comments! We are so happy to hear you enjoyed your stay with us! We hope to welcome you back! Have a great day.
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Nice property
Comment from Hotel Management
18 Jun 2024 by Service Excellence, Hotel Management
Johnny, thank you for being our guest at the Peppermill and for the 5-star review! We appreciate your nice comments and hope to welcome you back! I hope you have a great day!
4 out of 5
by A verified traveler

Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Service Excellence, Hotel Management
Carol, thank you for being our guest at the Peppermill and for the 4-star review. We appreciate you and are happy to hear you enjoyed your stay. We hope to welcome you back soon. Have a wonderful day.
1 out of 5
by A verified traveler

Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Service Excellence, Hotel Management
Sarla, we are sincerely sorry to hear that you did not enjoy your stay with us. If you would like to share your feedback with us, please feel free to contact Service Excellence. We will be happy to assist you.
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Bonnie C., Hotel Management
Jose, thank you for choosing the Peppermill and for the 5-star review. We look forward to seeing you again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2024
4 out of 5
by A verified traveler

Posted 18 Jun 2024
North wing elevator inoperable for 2 days.
Comment from Hotel Management
18 Jun 2024 by Service Excellence, Hotel Management
Michael, thank you for being our guest at the Peppermill and for the 5-star review. We are happy to hear that you enjoyed your stay, however we deeply apologize for the inconvenience of the elevator being out of service. I hope you have a great day.