Ratings based on 5,761 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
Everything was great despite some renovations. Rooms were very comfortable although shower took awhile to warm up. Service and food was spot on for the most part. I had a very nice stay.
Comment from Hotel Management
1 May 2024 by Service Excellence, Hotel Management
Thank you, Jason, for choosing the Peppermill, being our guest, and rating a 5 out of 5-stars! We hope to see you soon.
5 out of 5
by A verified traveler

Posted 1 May 2024
Easy interaction with staff. Room very nice and spotless with comfy bed. Room service food good with fast delivery. I will return.
Comment from Hotel Management
1 May 2024 by Service Excellence, Hotel Management
Thank you, Sue, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Great
Comment from Hotel Management
30 Apr 2024 by Service Excellence, Hotel Management
Thank you, Yexenia, for your 5 out of 5-star rating and choosing the Peppermill Resort Spa Casino. We hope to have you back as our guest soon.
1 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Service Excellence, Hotel Management
Good morning, Cody, thankyou for staying with us at Peppermill. We do apologize for any inconveniences that you experienced while on property. We strive to provide the best accommodations for all our guests. It is our hope that you will choose the Peppermill Reno for future visits.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
A good clean place to stay.
Comment from Hotel Management
1 May 2024 by Service Excellence, Hotel Management
Thank you, Robert, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Very clean, quiet, and comfortable room.
Comment from Hotel Management
30 Apr 2024 by Bonnie C., Hotel Management
Renee, thank you for the 5-star review and the nice comments. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Service Excellence, Hotel Management
Good morning, Denise, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to see you soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Bonnie C., Hotel Management
Natausha, thank you for choosing the Peppermill and for the 10 out of 10 rating. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Excellent stay with great facilities.
Comment from Hotel Management
29 Apr 2024 by Service Excellence, Hotel Management
Ernest, thank you for the 5-star rating and the nice comments about your stay. We hope to see you soon.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Felt more like a Vegas strip hotel in a good way.
Comment from Hotel Management
28 Apr 2024 by Service Excellence, Hotel Management
Frances, thank you for being our guest and we hope to welcome you back in the near future.