Ratings based on 891 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 May 2024
It was perfectly positioned, within walking distance of the centre (through a beautiful park) and all the attractions. The staff were extremely polite and helpful. The receptionist gave us a street map on arrival and pointed out good areas for eating and where to avoid. The room itself was very well appointed, plenty of kitchen equipment and very comfortable bed. Being right in the centre meant there was a lot of traffic noise with the windows open, but all went quiet overnight. Highly recommend!
5 out of 5
by A verified traveler

Posted 2 May 2024
Have been to Reims four times before this was the best place very helpful nothing was a bother will return 🍾
Comment from Hotel Management
2 May 2024 by RECEPTION, Hotel Management
Dear Guest,Thank you for comment. We will be pleased to receive you again.Kind regards,
3 out of 5
by A verified traveler

Posted 26 Jan 2024
Plus sides; handy location for city centre, comfy bed, decent shower, kitchenette, secure parking available Negatives; extremely souless, extras seemed expensive (parking, dogs, breakfast), erratic heating, microwave broken, only provided towels for one person. OK for one night passing through but that would be long enough.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024
3 out of 5
by A verified traveler

Posted 2 Jan 2024
The hotel room was a pleasant surprise compared to the outside which is pretty tired. However we did discover a lamp with an electric cable parcel-taped together which had unsurprisingly come apart leaving bare electric cables showing. The bed was comfortable and the pillows actually decent, which is a rarety in France. Appreciate that it is a budget stay, but bare electrics are dangerous and never acceptable no matter what the budget.
4 out of 5
by A verified traveler

Reims 2 day stay

Posted 19 Dec 2023 on Hotels
This was a very convenient location. Very clean and staff was friendly. Beds were comfortable.
5 out of 5
by A verified traveler

Where I stay in Reims

Posted 10 Dec 2023 on Hotels
I came to Reims to pick up a puppy and this hotel is probably the best set up for dogs. I also had a car and it is the most accommodating for parking of any hotel in the center of town, I've been to in France. The bed and the pillows were better than the CDG Hilton. The closest restaurant to the hotel is one of my favorites. There are plenty other restaurants to choose from.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Hotels
5 out of 5
by A verified traveler

I always stay here when I'm in Reims

Posted 6 Dec 2023 on Hotels
This Residhome has everything I need. It's just 200 meters from a promenade with tens of restaurants and every kind of store you might need. Very close to the train station, too. Rooms are clean and the bed and the pillows are more comfortable than some big name hotels. There is parking at a reasonable price and dogs are allowed typically on the first floor. I felt very safe on the first floor and it was very convenient for my dog.
1 out of 5
by A verified traveler

Posted 19 Nov 2023
I no longer have trust in the Expedia rating system.I feel the rating of greater than 8 is incredibly misleading. It is dirty, mold in the bathroom (I have pictures). Area is less than ideal. Internet is terrible. The price is cheap but the rating very misleading.