Ratings based on 777 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2024 on Hotels
Very comfortable room and bed. Breakfast really nice too. Cheaper parking across from the hotel. €4 for 24 hours opposed to €11.
Comment from Hotel Management
27 Jan 2024 by Bénédicte - Assistante de direction, Hotel Management
Dear Chris,Thank you for taking the time to share the aspects of your stay with us. We try to make your stay as enjoyable as we possibly can by caring to your specific needs.We hope to see you again soon,Best regards
by A verified traveler
Reimes weekend trip
Posted 24 Sep 2023 on HotelsGood hotel for the price, 10 min walk from the centre, staff very friendly.
Comment from Hotel Management
24 Sep 2023 by Marie - reception desk , Hotel Management
Dear Kieran, We would like to thank you for sharing your positive experience in our hotel. Our priority is to make your stay as comfortable and enjoyable as we can. We are therefore pleased to see that your expectations were met. The staff is also very happy to see that their welcome was appreciated.We hope to see you next time you travel to Reims,Kind regards,
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
11 Sep 2023 by Bénédicte - Assistante de direction, Hotel Management
Bonjour,Nous vous remercions d‘avoir pris le temps de partager votre avis sur notre hotel Dans l'attente de vous accueillir lors de votre prochain séjour à Reims.Cordialement
by A verified traveler
Convenient
Posted 4 Aug 2023 on HotelsConvenient stay in Reims - comfortable bed and easy to walk everywhere. We parked in the car park opposite and it was just €4 per 24hrs.
Comment from Hotel Management
6 Aug 2023 by Bénédicte - Assistante de direction, Hotel Management
Dear guest,We would like to thank you for sharing your positive experience in our hotel. Our priority is to make your stay as comfortable and enjoyable as we can. We are therefore pleased to see that your expectations were met. The staff is also very happy to see that their welcome was appreciated.We hope to see you next time you travel to Reims,Best regards
by A verified traveler
Posted 1 Jun 2023 on Hotels
Comment from Hotel Management
13 Jun 2023 by Bénédicte - Assistante de direction, Hotel Management
Bonjour,Nous vous remercions d‘avoir pris le temps de partager votre avis sur notre hotel Dans l'attente de vous accueillir lors de votre prochain séjour à Reims.Cordialement
by A verified traveler
Serious mold problem on ceiling
Posted 15 Apr 2023 on HotelsStaffs were friendly and helpful. Room and toilet ceiling has serious mold problem, spider web were obvious. Room space is good enough for 1 big and 1 small suitcases. Breakfast choices were ok standard, serving time is long until 11pm. Public parking is just outside until the bridge for free at night. We stayed for 1 night for stopover and visited the town for a few hours. If we didn't plan to visit the town for a bit, I would just go for a budget Ibis instead, at least there weren't any mold on ceiling while you are sleeping with the window closed.
Comment from Hotel Management
17 Apr 2023 by Marie - reception desk , Hotel Management
Dear K, We would like to thank you for taking the time to share your experience in our hotel. Our staff's priority is to make your stay as confortable as possible by taking care to all your needs and we are delighted to see that their welcome was appreciated. However, we are very sorry about your experience in your room and we are sorry for the negligence. We are taking your comment very seriously in order to make us better in the future.Thanks again and we wish you a lovely day.Kind regards
by A verified traveler
Posted 13 Mar 2023
Easy to park, friendly staff, centre of city accessible easily
Comment from Hotel Management
13 Mar 2023 by Marie , Hotel Management
Dear Antony,We would like to thank you for taking the time to write about your experience in our hotel ! Our staff's priority is to make sure your stay is as enjoyable as possible and we hope you were satisfied with our services. We hope to see you again next time you travel to Reims !Kind regards
by A verified traveler
Posted 9 Jan 2023
Close to convention center and road links, building have a mold issue though
Comment from Hotel Management
22 Jan 2023 by Bénédicte - Assistante de direction, Hotel Management
Dear Guest,Thank you for taking the time to write about your stay at our hotel. We are sorry to hear about your experience in your room and we will try to make the necessary changes to avoid such issues in the future.We hope that you will consider staying at our hotel next time you come through Reims,Best regards,
by A verified traveler
Short stay Reims
Posted 4 Jan 2023 on HotelsWe have booked one night stopover at this hotel and we have had a very good sleep.
Breakfast was fresh and tasty , staff spot on and very attentive.
🙂
Comment from Hotel Management
5 Jan 2023 by Bénédicte - Assistante de direction, Hotel Management
Dear Guest,We would like to thank you for taking the time to share your experience of the hotel. We are also very pleased to hear that you had such an enjoyable stay as our staff’s priority is to make your stay as comfortable and pleasant as possible.We would like to thank you once again and we hope to see you next time you travel to Reims,Best regardsBénédicte - Assistant Manager
by A verified traveler from Saint Joseph
Posted 16 Oct 2022
Staff was helpful! Marathon was happening, they called a cab for me& got there in time
Comment from Hotel Management
17 Oct 2022 by Bénédicte - Assistante de direction, Hotel Management
Dear guest,We would like to thank you for sharing your positive experience in our hotel. Our priority is to make your stay as comfortable and enjoyable as we can. We are therefore pleased to see that your expectations were met. The staff is also very happy to see that their welcome was appreciated.We hope to see you next time you travel to Reims,best regards
