Ratings based on 337 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 10 May 2024
The location is perfect, however the property and amenities were low quality. While the room was prepared before our check in, nothing felt clean. We disliked the following. The bathrooms which were cramped and very loud throughout the room when the person above you flushes the toilet. The air conditioning was positioned so that the cold air would blow directly onto your face in bed. Not given clear instructions about connecting to the hotel wifi. Only book this room if you actually ONLY need it to store your luggage and sleep and want to be right in the city centre and beside the train station.
Comment from Hotel Management
18 May 2024 by The team of Le Bristol Hotel , Hotel Management
Dear customer, We thank you for sharing your experience, and are happy that you liked the location. However we apologize for the room that you did not enjoy. We will improve thanks to your remarks. Best regards, The front desk
by A verified traveler
Posted 7 May 2024
Everything about this property is dark and dingy. It gives the impression of being a dump, which it is NOT, but it has an old, rundown feel about it. Rooms are poorly lit and painted throughout in dark blue-gray, just like the carpet. Tub/shower is difficult to access safely; no grab bars anywhere. Public areas are small, cluttered and dark. 15 Euros for breakfast was an insult. Just not an appealing facility at all.
Comment from Hotel Management
18 May 2024 by The team of Le Bristol Hotel , Hotel Management
Dear John, We thank you for sharing your thoughts about our establishment. We are very sorry that you didn't enjoy the decoration of the hotel. The breakfast is a full buffet at 13.50euros per person, we are also very sorry if you didn't like it, and will improve thanks to your review. Best regards, The team
by A verified traveler
Posted 26 Apr 2024
It was just a tired hotel. Staff were friendly enough but I probably wouldn’t stay there again. Would have been worth the extra $400 to stay somewhere nicer, in my opinion.
Comment from Hotel Management
18 May 2024 by The team of Le Bristol , Hotel Management
Dear Elizabeth, We thank you for your feedback, it was a pleasure to welcome you. We wish that you enjoyed the room and decoration more, but we still hope that you had a nice stay. Best regards, The team
by A verified traveler
Posted 20 Apr 2024
Reception person was very helpful !
Comment from Hotel Management
21 Apr 2024 by The team of Le Bristol , Hotel Management
Dear Jon, We all thank you for this review ! Indeed we try our best to offer our customer the best stay possible. We hope that we will welcome you again, Best regards, The team of Le Bristol
by A verified traveler
Posted 1 Apr 2024
Very good location close to train station and walkable to most sights. A bit noisy at night.
Comment from Hotel Management
10 Apr 2024 by The team of Le Bristol Hotel, Hotel Management
Dear Lorilee, We thank you for taking time to share your opinion about the hotel,we are so happy that you enjoyed your stay ! Best regards,The team of Le Bristol Hotel
by A verified traveler
Posted 25 Mar 2024
Central position, easy parking underground for 12 Euros a night, friendly staff, clean, 5 minutes off autoroute.
Comment from Hotel Management
1 Apr 2024 by The team of Le Bristol Hotel, Hotel Management
Dear Graham, The whole team thank you for writing this review, we are very happy that you enjoyed your stay, and wish that we will welcome you again !Best regards, The team of Le Bristol
by A verified traveler
Great location but a little noisy
Posted 18 Feb 2024 on HotelsAbsolutely amazing location for food, drink and exploring Reims, conveniently close to underground parking and all the tourist attractions. Room was great with nice high ceilings and plenty of room for the double and full size single bed (not a converted sofa). Bathroom clean and well equipped. The only downside of this great location is the noise from the street, people having fun at night - even midweek - and deliveries from quite early in the morning. Was better with the balcony door closed but then the room was too hot even in February. Take some earplugs and it's a great hotel.
Comment from Hotel Management
21 Feb 2024 by The team of Le Bristol Hotel , Hotel Management
Dear Craig, We thank you for taking time to share your experience, and are very happy that you enjoyed the location and the room !Our windows are double glazed, but we are sorry that it wasn't enough to cover the noise from the street. Best regards, Your team
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
13 Feb 2024 by L'équipe du Bristol , Hotel Management
Chère Madame, Nous vous remercions d'avoir pris le temps de noter votre séjour au sein de notre établissement, et sommes ravis que celui-ci vous ait plu. Nous espérons vous revoir à nouveau,L'équipe du Bristol
by A verified traveler
Posted 25 Dec 2023
Good location... parking is right in front of hotel
Comment from Hotel Management
31 Dec 2023 by The team of Le Bristol , Hotel Management
Dear Carlos, We thank you for taking time to share your experience in our establishment. We are happy that you enjoyed your stay, and the location. We would be very happy to welcome you again, Best regards
