Ratings based on 449 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
A fantastic lovely hotel .
Comment from Hotel Management
2 Jun 2024 by Eric, Hotel Management
Dear GuestWe deeply thank you for your sweet feedback after your stay with us in Reims.Yours Sincerely
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
16 Mar 2024 by Eric, Hotel Management
Dear GuestWe deeply thank you for your nice feedback after your stay among us.We wish you a pleasant day.Kind regards.
by A verified traveler
Posted 10 Mar 2024 on Orbitz
Comment from Hotel Management
12 Mar 2024 by Eric, Hotel Management
Dear guestWe really thank you for your nice feedback after your stay among us and wish you a pleasant day.Kind regards.
by A verified traveler
Posted 21 Dec 2023 on Hotels
Charming hotel with very kind and helpful service! Paying for the use of the pool was unusual…it was nice to have a traditional decor of French hospitality!
The design of the dining room will probably follow…
Comment from Hotel Management
22 Dec 2023 by Eric, Hotel Management
Dear GuestWe thank you for your feedback after your stay with us.We wish you a very nice Christmas .Kind Regards.
by A verified traveler
Posted 14 Sep 2023
The safe did not work in our deluxe room. The plumbing needed some adjusting. Next time, we will stay at a hotel with a more central location.
Comment from Hotel Management
14 Sep 2023 by La Réception, Hotel Management
Dear GuestWe apologize for the trouble you've met after your stay with us.We wish you a pleasant day.Kind Regards.
by A verified traveler
Posted 7 Jul 2023
A gem. Clean, quiet, great location with great character.
Comment from Hotel Management
7 Jul 2023 by La Réception., Hotel Management
Dear GuestWe warmly thank you for your nice feedback after your stay among us.We wish you a pleasant day.Kind regards.
by A verified traveler
Posted 16 Jun 2023
All the staff are very friendly and happy to do everything to help to make your stay comfortable. Property is a bit isolated, but cabs come easily. Room was comfortable, old style. Amenities are limited.
Comment from Hotel Management
16 Jun 2023 by La réception., Hotel Management
Dear GuestWe warmly thank you for your nice feedback after your stay Amons us.We wish you a pleasant summer .Kind Regards.
by A verified traveler
Posted 9 Jun 2023 on Hotels
Great location. Nice place
Comment from Hotel Management
11 Jun 2023 by La Réception., Hotel Management
Dear GuestWe warmly thank you for your nice input after your stay among us in Reims.We wish you a nice day.Kind Regards.
by A verified traveler
Posted 18 May 2023
Comment from Hotel Management
21 May 2023 by La Réception, Hotel Management
Dear GuestWe warmly thank you for your nice feedback and wish you a pleasant day.Kind Regards.La Réception.
by A verified traveler
Lovely hotel, lots of atmosphere
Posted 3 Jan 2023 on HotelsWe considered ourselves very lucky to find such a beautiful, historic place to spend Christmas - their decorations made the surroundings even more memorable. Very helpful, charming staff and very good breakfast.
Comment from Hotel Management
24 Feb 2023 by Manager, Hotel Management
Thank you for taking your time to post a comment following your visit to the Grand Hotel des Templiers. Reading how much your experience has delighted you is a joy for us. It is true that our beautiful house is a haven of peace in the very proximity of the historic center of the cité des Sacres, close to champagne houses and beautiful tables, allowing our visitors to easily succumb to all the amenities of Reims life. We shared your compliments with all our teams and everyone was delighted to learn how much these moments in our house charmed you. Sincerely, the Management.
