Ratings based on 1,819 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Very clean, friendly staff walking distance to everything we needed. Will definitely return!
by A verified traveler
Posted 21 May 2024
The bathroom is very small
by A verified traveler
Posted 21 May 2024
Customer service representative was excellent and clean room and bathroom
Comment from Hotel Management
21 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 20 May 2024
I booked this property for an overnight stay to help cope with my anxiety. I booked a room that said lake view as I was looking for somewhere with water that help me relax and stay calm. When I got there I was given a room facing the road. I went back down to customer service to asked and were told they do not know why it was advertised that way but there is no lake around. It was noisy as cars and people constantly go by all night. I was not able to change rooms because it was booked and also I could not get a refung
Comment from Hotel Management
20 May 2024 by Virginia, Hotel Management
Hello Marlyn,You were assigned the room type you booked. Unfortunately the city has planted lots of trees which are beautiful but obscure the view. But it is still beautiful to look at and quiet, unfortunately no matter where you are located cars must drive past.Kind Regards
by A verified traveler from Philadelphia
Posted 20 May 2024
This is the second time we stayed here. It was a last minute decision for an overnight stay. It is very close to the Main Street where all the shops and restaurants are. It is also fairly close to walk to the boardwalk. The only downside was there was a bunch of little kids running around and dogs barking early in the morning which wasn’t ideal for sleeping in but I would stay here again.
Comment from Hotel Management
20 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Saint Augustine
Posted 19 May 2024
Excellent location. Walk to everything.
Comment from Hotel Management
19 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 May 2024
The staff was the friendliest I have ever encountered. The area is very pretty and walkable. The parking was private and safe. The breakfast room was neat as a pin and had good options. The room was very clean when we got there but we were never informed that when you want service you have to call the front desk and have your room cleaned before noon. No trash pick up or fresh towels unless requested. The TVs had weird channels and both were different running different programs. No guide for channels and major networks ABC, NBC, CBS were not available.
Comment from Hotel Management
17 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 May 2024
pool was nice and warm but there a lot of holes where the wind goes in
Comment from Hotel Management
16 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 14 May 2024
Great vacation stay
Comment from Hotel Management
16 May 2024 by Virginia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
