Ratings based on 161 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
We booked a Jr Suite for 2 nights. They did not honor our booking the first night. Gave us a tiny room and $50 euro refund.
Was told we could also have a complimentary bottle or red wine. Our silver status said we would get this benefit anyway.
The lady I dealt with said she would be back at 7AM to get it straightened out.We had our welcome drink but the large lady said we could not have the bottle of red wine as promised so we reluctantly took the white. I asked for ice and she said they had no ice.Of course, she wasn’t there. A gentlemen had our bags moved and we were in our suite by noon.
Went for the 2 nd welcome drink as promised, the large lady accused me of trying to sneak a second drink. She was rude but gave us one. Again no ice. I asked the younger man about ice, he said sure we have it, ask receptionist, The large lady said no ice.
Sorry, I can’t recommend this hotel. The large lady needs an attitude adjustment..
by A verified traveler
Posted 3 Mar 2024
10/10 would highly recommend. Next to parking garage and city center. Staff was super nice!
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Posted 30 Nov 2023 on Hotels
by A verified traveler
Posted 27 Nov 2023
The hotel location is very good, staff are helpful.
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Great hotel
Posted 15 Sep 2023 on Hotels The staff was wonderful, helpful and friendly. the rooms were clean and the beds comfortable except the pillows were too soft. Both morning and evening staff were took time to help us plan our visit. Parking close by and free, all in all highly recommend
Comment from Hotel Management
20 Sep 2023 by Thanks, Hotel Management
Thank you, hope to see you again :-)
by A verified traveler
Posted 22 Aug 2023
by A verified traveler
Posted 4 Aug 2023 on Hotels
by A verified traveler
Posted 2 Jul 2023
The breakfast was exceptional
