Ratings based on 1,000 Verified Reviews
2.5 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2022
If you’re looking for a pay by the hour this is your place! The front desk lady Heather was amazing but the facility was disgusting. The room smelled awful, we left the door open and ac on for over an hour and it was still unbearable. The TVs didn’t work. There were people loitering everywhere. The bedspread, sheets, and towels had stains on them. The floor was damp. Go down the street and pay the same price for a place you can actually feel comfortable laying down in and that your vehicle won’t get stolen.
Comment from Hotel Management
21 Oct 2022 by General Manager, Hotel Management
Dear Rachel,Thank you for taking the time to leave us your review, and it's unfortunate to hear that you didn't enjoy your time with us. We apologize for any lack of cleanliness or upkeep, and we'll be sure to look into all your comments as soon as possible. We know that we can do better, and we hope you'll give us another chance later down the road.
by A verified traveler
Posted 14 Oct 2022 on Hotels
too expensive and no comfort at all
Comment from Hotel Management
24 Oct 2022 by Guest Relations, Hotel Management
Thank you for taking a moment to share your thoughts. Providing a comfortable stay at an affordable rate is always our goal, and you can be confident that your feedback will be kept in mind as we continue to improve. Should you find yourself headed back our way, we would appreciate another chance to impress you.
by A verified traveler
Posted 9 Oct 2022
Poor cleaning
Comment from Hotel Management
14 Oct 2022 by Guest Relations, Hotel Management
Dear Forrest,What you have stated regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our apology for our shortcomings and know we will give your room the care it deserves. We will also make sure that our housekeeping efforts improve moving forward. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
by A verified traveler
Posted 8 Oct 2022
No refrigerator no telephone to the front desk and the television wasn’t functional. I should have looked the rating on line before I made the reservation but I didn’t. The one line rating I saw was 2.5. In my opinion that is a very generous rating. I won’t ever be staying here again. A tent and an air mattress would be a step up.
Comment from Hotel Management
13 Oct 2022 by Guest Relations, Hotel Management
Dear Larry,Thank you for taking the time to leave us your review, and we're sorry to hear that our amenities and accommodations failed to impress you. We'll be sure to keep your comments in mind for the future, and we hope you'll consider giving us another chance soon.
by A verified traveler
It was so disgusting, my room wasn’t clean when I
Posted 27 Sep 2022 on HotelsIt was so disgusting, my room wasn’t clean when I arrived they sent another guest in my room my second day with all my stuff in the room there front desk was very rude never brought me new sheets they have roches I am not pleased with this hotel I do not recommend at all
Comment from Hotel Management
10 Oct 2022 by Guest Relations, Hotel Management
Dear Sara,We are very sorry that you had such a disappointing experience with us. The concerns you described in your review are upsetting, and we will do whatever we can to resolve each one of these issues. Thank you for taking the time to share your thoughts, and we hope you'll revisit us for a better overall stay.
by A verified traveler
Posted 26 Sep 2022 on Hotels
by A verified traveler
Posted 25 Sep 2022 on Hotels
This place needs upgrades
by A verified traveler
Won’t go back
Posted 24 Sep 2022 on HotelsI’ve stayed there several times in the past and never really had an issue this time they wanted to charge the $350 cash deposit which I don’t carry any cash let alone $350 I was there with my son and my boyfriend just trying to find a place to get away from the heat and relax I’ve booked a room with a bed and a pull out sofa bed but instead we just got a queen size bed and no second bed they didn’t have rollaway beds so we had to get an air mattress for my son there was a dirty washcloth in the bathtub and there was earwigs in the bathroom
Comment from Hotel Management
1 Oct 2022 by Guest Relations, Hotel Management
Dear Misty,We are sorry that there was some confusion regarding our deposit policy. That said, please know when making reservations through a third-party site, requested room types are not guaranteed, although we do our best to fulfill requests. Your other concerns have been noted and will be shared with the respective team so we can make improvements to our guest experience. Thank you for sharing your thoughts, and we wish you well.
by A verified traveler
Posted 22 Sep 2022
No kettle or coffee. Wifi not working at all. No microwave. Staff not very helpful.
Comment from Hotel Management
26 Sep 2022 by Guest Relations, Hotel Management
Dear Michel,It is genuinely upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our team will address them immediately and ensure we're constantly improving in the areas that matter most to our valued guests. As your travels continue, we wish you well and hope you consider giving us another chance someday.
by A verified traveler
Posted 21 Sep 2022
the price thats all that was good, the rooms smell like old smoking jacket , the towels were dirty and tv was not working well the furniture was in bad condition.
Comment from Hotel Management
26 Sep 2022 by Guest Relations, Hotel Management
Dear Jacob,Though we are pleased to hear that you appreciated our affordable value, we regret that you didn't have the stay you expected and deserved. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, our dedicated team will address your concerns as we jump into action to give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
