Ratings based on 323 Verified Reviews
2.5 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
After staying here I now have had to pay for my entire house to be cleaned for bed bugs and I would like my money back.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Christopher,We regret any inconvenience caused during your stay. Please contact our management team directly to address your concerns further. Thank you.
by A verified traveler
Posted 28 May 2024
It worked as a place to stay but was poorly maintined
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Thomas, We appreciate your feedback and regret to hear about your experience. Our team is dedicated to ensuring our guests have a comfortable stay and we will address your concerns with our maintenance department for improvement. Your comments are valuable to us as we strive to enhance the guest experience.
by A verified traveler
Posted 27 May 2024
I was not happy with our room or service. When we walked into the room it was clean, but the phone line had been cut and the bathroom door was hanging from its hinges. They used the wrong type of shower curtain rod which resulted in water everywhere after a simple shower. Staff was asked whether there was a coin machine in their laundry to which they said yes. There wasn't. The hotel laundry cart had towels strewn about and was pushed under the stairs. Coupled with the human trafficking soap and the truck stop next door, it is not a place I would recommend nor return to utilize.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Sheri, We appreciate your feedback and regret to hear about the inconveniences you encountered during your stay. We take guest concerns seriously and will address these issues with our team for improvement. Your comments are valuable for us to enhance our services. Thank you for bringing this to our attention.
by A verified traveler
Posted 17 May 2024
Lady at the front always got an attitude problem really turns you off. If you hate your job, quit, because no one wants someone with a stank ass attitude helping them.
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Janessa,We are disappointed to learn about your experience with our front desk staff. We value all guest feedback as we continually strive to improve our services. Your comments will be shared with the management team for further review. We hope to welcome you back in the future for a more positive experience.
by A verified traveler
Posted 6 Oct 2021
shower curtain full of black mold along with the tub, mildew order in the room, causing my husband and I to be sick through the following week. frig freezer froze over, couldn't get anything in it. the pictures online did not fit the actual condition of the room.
Comment from Hotel Management
2 Dec 2021 by Brand Experience Team, Hotel Management
Hi Tamiko,
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Lilith
#Team6
by A verified traveler
Posted 21 Sep 2021 on Hotels
Decent
Comment from Hotel Management
2 Dec 2021 by Brand Experience Team, Hotel Management
Hi Treasare,
Thank you for positively rating your stay!
Lilith
#Team6
by A verified traveler
Posted 21 Sep 2021 on Hotels
by A verified traveler
Posted 19 Sep 2021
by A verified traveler
Posted 28 Aug 2021
There wasnt anything unique. There was bad small and all the bed spreads were dirty. Also alot of roaches around
by A verified traveler
Posted 18 Aug 2021 on Hotels
