Ratings based on 988 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Property seems to be being renovated into apartments and construction material is being stored in the lobby which didn’t give a We paid $300 per night for a suite which was in need of renovations and upgrades. The room was clean but the ceiling had water damage that was poorly repaired. Carpets in restaurant and hallway need steam cleaning badly. The breakfast was not great. Overall a poor experience
Comment from Hotel Management
29 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. I have passed your concerns onto the appropriate departments to prevent any future occurrences. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 29 Apr 2024
Kids enjoyed the pool area
Comment from Hotel Management
29 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you and your kids enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 28 Apr 2024
We booked a suite, this was hardly a suite. This hotel needs gutted and renovated. Staff were great but the room was very dark, we had booked a “suite” as per your site, but got a standard hotel room with a very tiny bathroom and a hole in the ceiling where there had been a leak. View of the pool was excellent and much appreciated.
Comment from Hotel Management
29 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been: please allow me to express my sincerest apologies. Rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 28 Apr 2024
The service was excellent
Comment from Hotel Management
29 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 23 Apr 2024
The layout of the hotel around the pool is amazing! Very family friendly, and the design and atmosphere was great!
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 22 Apr 2024
It was a nice stay and the beds are super comfy, the only thing was that the hot tub was not hot at all, it felt luke warm so it was not enjoyable at all
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your stay with us. I have passed your concerns onto the appropriate departments to prevent any future occurrences. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 21 Apr 2024
Nice enough inside - outside was a shambles. The parking lot is crumbling, only the VIP sites had lines painted for parking, nice park nearby.
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you for taking the time to let us know about your stay. Your feedback is very important to us, rest assured we are in the process of doing renovations inside and outside of the hotel, so changes are coming. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Jaiden - Front Desk Agent, Hotel Management
Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. If there is anything we can do to make your stay more enjoyable next time you are here please let us know. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
