Ratings based on 429 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Quaint and very comfortable. Will be visiting here again, for sure!
by A verified traveler
Posted 7 Apr 2024
WHAT A GEM !! A clean, quiet hotel in an old mining town tucked awat in the mountains. A MUST SYAY if you're ever in the area. The staff was relatable and friendly.
Comment from Hotel Management
9 Apr 2024 by Mallory, Hotel Management
We are so glad you enjoyed your time and thank you for this lovely review!
by A verified traveler
Posted 26 Mar 2024
Very comfortable and had everything we needed, but was very expensive for being so far from Vail and the a/c didn't work.
Comment from Hotel Management
26 Mar 2024 by Mallory, Hotel Management
Thank you for your feedback, we are happy that you overall enjoyed your time in Red Cliff. We apologize about the AC - we do not normally turn that feature on in the hotel until the warmer months. In the future, we do have fans available for the rooms and screens on the window to allow for cooler air to circulate during the winters. We hope to welcome you again!
by A verified traveler
Don't stay here
Posted 11 Mar 2024 on HotelsI was scheduled to stay on a Sunday night; however, when I landed in Denver, I learned that a snow storm had shut I70 down. The hotel called me to let me know about this, so I explained to them that I'd just prefer to stay in Denver and not risk sleeping in my car to get to them. They told me they wouldn't refund my money.
Ultimately, I had to charge back the stay through Chase. If that doesn't work, I will have to sue them to get my $227. What a place that won't even refund your money if you can't get to them. Take a note. Don't work with hotels.com or prepay ever.
Comment from Hotel Management
26 Mar 2024 by Mallory, Hotel Management
Hello Scott,We are so sorry for the issues with your travel and we are sad that we were not able to host you. We make it very clear on our website and in our booking policies that we are not responsible for adverse weather or road closures. As we are a hotel in a mountain environment, these types of issues can be common and happen at any time. We always encourage guests to get travel insurance, which is also offered through the third party booking partners like Hotels.com. We have received the chargeback, and will respond with our policies. I'm sorry that this was how you experienced the hotel, and wish that your travel hadn't been interrupted by the Colorado winters.
by A verified traveler
Posted 11 Mar 2024
Hotel staff were great, rooms were comfortable and spotless, and the town is super cool. Loved it!
Comment from Hotel Management
15 Mar 2024 by Mallory, Hotel Management
Thank you so much! We are thrilled you enjoyed your time in Red Cliff!
by A verified traveler
Great off the beaten path getaway
Posted 7 Mar 2024 on HotelsThe staff is outstanding and rooms were clean, comfortable and good sized. Great spot to safe a little on a ski vacation. Little mini mart and liquor store attached as well. Beautiful drive.
Comment from Hotel Management
15 Mar 2024 by Mallory, Hotel Management
Thank you for your review! We hope to welcome you back again!
by A verified traveler
Posted 3 Mar 2024 on Hotels
Lovely inn located in a very unique town. Room was great. Bed was good but pillows were not so good. TV didn't work or we couldn't figure it out. We will come back when in the area.
Comment from Hotel Management
15 Mar 2024 by Mallory, Hotel Management
Thank you for sharing your experience! I am sorry to hear about the TV and pillows - please let us know on arrival of any issues so that we may fix them immediately. We will strive to make your next visit seamless! :-)
by A verified traveler from Key Biscayne
Posted 3 Mar 2024
Amazing
Comment from Hotel Management
15 Mar 2024 by Mallory, Hotel Management
Thank you so much!
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
26 Feb 2024 by Mallory, Hotel Management
Thank you!
by A verified traveler
Posted 17 Feb 2024
I like the cleanliness of the rooms. Very nice staff
Comment from Hotel Management
26 Feb 2024 by Mallory, Hotel Management
Thank you so much!
