Ratings based on 388 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
All is set up for an enjoyable, worry free stay
Posted 20 Jan 2024 on HotelsWe went as a family where we had different interests in our group such as swimming, night life, and just loafing in the beach, we were all happy with what we got.
You can stay near the big pool during the day if you like the noise of organized activities or you can use one of the comfortable palapas if you value a quiet environment. It is all one step from the beach and the bars.
Food was not sophisticated but good quality and variation, with restaurants open at all times.
Spa had great options and was overall a very good experience.
Staff was very helpful an non-intrusive.
by A verified traveler
Posted 19 Dec 2020 on Orbitz
by A verified traveler
Posted 14 Jul 2019
Bathroom shower water is cold only in my room every day !!! I called for complaint but they never fix
Comment from Hotel Management
15 Jul 2019 by steixiera, Hotel Management
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale do Cabo.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
Simão Teixeira
General Manager
by A verified traveler
Posted 18 Feb 2019
the food was not good and I had problems with the room. The phone did not work and I had a loss of water from the ceiling.
The place is nice but I would not go back.
Comment from Hotel Management
4 Mar 2019 by steixiera, Hotel Management
Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale do Cabo.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
General Manager
Recommended
for Familiesby xinellino
awesome family trip
Posted 30 Jun 2015 on Orbitzgreat value money for what we got..still thinking to go back
Comment from Hotel Management
1 Oct 2019 by steixeira, Hotel Management
Thank You for your message
by Hilton
Posted 3 May 2015 on Hotels
Recommended
for Familiesby xinellino
good and afgordable week
Posted 3 Jun 2012 on Orbitzpeople pretty friendly, service good, food, it was low season, therefore we did not had each night a big buffett
Comment from Hotel Management
1 Oct 2019 by steixeira, Hotel Management
Thank you for your message and evaluation
Recommended
for Couplesby THIAGO from Recife - Pernambuco, Brazil
Very impressed
Posted 22 Sep 2010The hotel is brand new. Rooms are very confortable.
Comment from Hotel Management
5 Jun 2017 by Teixeira, Hotel Management
Prezado Cliente,
Agradecemos a vossa preferencia por nosso resort e agradecemos a vossa avaliação e comentários.
Atenciosamente
A Gerencia
by A verified traveler
Posted 4 Mar 2024 on Hotels
by A verified traveler
