Ratings based on 660 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jerusalem
Posted 31 Mar 2024
Rafael was our agent at Roomo and he was always very responsive, very kind, very respectful, very helpful.
The apartment I chose was spacious, 2 bedrooms (1 suite), very comfortable.
Full kitchen with everything we needed.
We could host dinners at the dinning table with room for 6 people.
There’s TV in the living room and in the bedrooms.
Breakfast is great! It has typical foods from the region each day including juices.
The pool area on the rooftop was lovely as well. My son really enjoyed it.
The area is wonderful. There are several restaurants nearby, it’s only 2 blocks from the beach and 1 block from the street fair.
We had a wonderful time and we’ll certainly go back.
Comment from Hotel Management
7 May 2024 by Cris RooMo Boa Viagem, Hotel Management
Agradecemos por escolher Roomo Praia de Boa Viagem!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação e pra nós é muito gratificante saber o contentamento com atendimento do Rafael.Transmitiremos a sua menção a respeito. Obrigada por nos avaliar!Esperamos revê-la em breve, Recife estará de braços abertos.Obrigado por nos avaliar!
by A verified traveler from Jerusalem
Posted 14 Mar 2024
Roomo is great! The apartments are great and complete. You have everything you need. The staff at the hotel is very nice and breakfast is delicious. There’s much variety but what’s offered is great.
Comment from Hotel Management
7 May 2024 by Cris RooMo Boa Viagem, Hotel Management
Bom dia, Sra. SorayaAgradecemos por escolher Roomo Praia de Boa Viagem!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve, Recife estará de braços abertos.
by A verified traveler from Jerusalem
Posted 9 Mar 2024
It’s a nice building, the accommodations are nice. Spacious apartments, easy parking, very good breakfast, great location close to the beach, restaurants, street market, all within walking distance.
There are 2 companies handling the accommodations in this building. The communication between these two companies is not good which can cause harm to guests.
Comment from Hotel Management
7 May 2024 by Cris RooMo Boa Viagem, Hotel Management
Dear Soraya,Thank you for contacting us.It's great to know that you enjoyed your stay.Please accept our sincere apologies for any expectations we may not have met.We hope you reconsider and give us one more chance to provide you with a truly excellent experience in every aspect.
by A verified traveler
Posted 11 Jan 2024 on Hotels
Excelente estadía. Hermoso hotel. Muy cómodo.
Comment from Hotel Management
16 Jan 2024 by Cris RooMo Boa Viagem, Hotel Management
Boa tarde, Sr. NelsonFicamos felizes que atingimos nosso objetivo, a sua satisfação !Obrigado por nos avaliar.Até uma próxima.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Cris RooMo Boa Viagem, Hotel Management
Bom dia, Sr. NelsonQue bom que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo, Recife estará de braços abertos!
by A verified traveler
Posted 25 Oct 2023 on Orbitz
I had one off my rooms with a cockroach inside the fridge. And this was a night and doesn't have any person to solve this issue.
by A verified traveler
Posted 18 Oct 2023
They don't have a permanent doorman and we waited for a long time to get into the apartment when we arrived and we were tired from the trip
Comment from Hotel Management
6 Nov 2023 by Cris RooMo Boa Viagem, Hotel Management
Sr. Vinicius Boa tarde,Lamentamos por não atender sua expectativas, mas infelizmente por ser um produto de segmento residencial, o check ins e liberações são via on line.De qualquer forma transmitir seus apontamentos para melhor agilidade no check in, para situações assim não se repetir.Mais uma vez obrigado pela avaliação.
by A verified traveler
Posted 5 Oct 2023
it was not clean and there was a motor inside the bathroom that made a lot of noise and heated up the bathroom, it was very hot inside the bathroom and an unbearable noise.
Comment from Hotel Management
6 Nov 2023 by Cris RooMo Boa Viagem, Hotel Management
We appreciate your evaluation and your notes, but unfortunately this is a particularity of the building, all apartments have a condenser inside the bathroom.
by A verified traveler from beltsville
Posted 25 Jul 2023
Good
Comment from Hotel Management
22 Aug 2023 by Cris RooMo Boa Viagem, Hotel Management
Prezado Sr. Joaquim,Agradecemos por escolher RooMo Boa Viagem!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo novamente!Atenciosamente,Ana Cristina OliveiraSupervisora de Operações
by A verified traveler
Posted 15 Jul 2023
foi tudo perfeito
Comment from Hotel Management
20 Jul 2023 by Cris Ejoy Boa Viagem, Hotel Management
Prezada Sra. LinaAgradecemos por escolher e/joy Boa Viagem ! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve.RECIFE ESTARÁ SEMPRE DE BRAÇOS ABERTOS !Att,Supervisora de Operações
