Ratings based on 352 Verified Reviews

2.9 out of 5
56% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2018
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2018
4 out of 5
by A verified traveler

Posted 5 Dec 2018
Unfortunately I have experienced this hotel at it's best. The staff were nice and my room was upgraded to a suite which was a lovely touch considering I stayed with my two children. The hotel is tired, there was lightbulbs out in the room, wallpaper peeled and framework missing from the doors. The shower was yellowing and when used sprayed from cracks behind the shower head. When on the balcony you can see the other half of the hotel which is closed off and unused. It has no roof and some of the balconys look to have dropped. When checking out of the hotel at 8am there were a large group if men, stood in the carpark surrounding my car. My teenage daughter became nervous but I advised they were probably waiting to be transported to work somewhere. I asked them to move and they did so I could leave but not a great impression. I paid £94 per night (averaged) over my two night stay and unfortunately I don't think the hotel should be asking for that price for what I booked which was a standard room.
1 out of 5
by A verified traveler

Awful. Still in shock!!

Posted 16 Nov 2018 on Hotels
Awful. Don't go. Looks like it's falling down and derelict. We left bags in the car to check the hotel was still open. Unfortunately it was. Photo on site must be 10 years old. This is a 1 star hotel.
3 out of 5
by A verified traveler

A sad state of something that has once been a love

Posted 24 Oct 2018 on Hotels
There seems to be a policy to allow this hotel to run down.. Lift and toilets out of order, gardens allowed to grow over , no atmosphere at all. Only good point was rooms were very clean and staff helpful
1 out of 5
by A verified traveler from Somerset

Posted 12 Oct 2018
the picture of the property needs to be updated, to show the fact that half of it burnt down over 3 years ago, it was like arriving in a ghost town, extremely disappointing
2 out of 5
by A verified traveler

Posted 11 Oct 2018
Half of the hotel is burnt down. The remaining part has seen better days. A paint job would not fix it. The elevators are not working. Same for the public bathrooms. Staff was nice.
3 out of 5
by A verified traveler

Miss it.

Posted 8 Oct 2018 on Hotels
Gone downhill since fire 4 years ago. Too remote, no shop for miles. Same staff member did literally everything except the chef. Hard uncomfortable bed. Lifts not working. Great food in restaurant.
2 out of 5
by A verified traveler

I used to be great

Posted 5 Oct 2018 on Hotels
The hotel is falling apart
1 out of 5
by A verified traveler

Disappointed

Posted 23 Sep 2018
All I can say is I think this hotel ( in the lose term) has had its day . Part of it was burnt down .No working lift so no one with disability shoukd book. Room very tired no even painting it would help .bathroom no comment . I wouldn't recommend any one use this hotel.
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