Ratings based on 686 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Great cheap hotel, in great location for reading city centre
by A verified traveler from Sunnyside
Posted 13 Jun 2024
We arrived at midday. The room was available but to check in before 3:00 cost L20.00. To leave your bags costs L5.00 per bag.
by A verified traveler
Posted 7 Jun 2024
Staff were greet. Facilities and rooms basic, tired and needed renovation. Unable to open blinds or windows.
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 16 May 2024
Looks a bit shabby on the outside, but inside is pleasant - but tight, room was very tight but overall good for the price. USB socket in room didn’t work. Staff members were very friendly.
Comment from Hotel Management
17 May 2024 by Hotel Management Team, Hotel Management
Dear Dane,Thank you for your review. We are happy that you enjoyed your stay with us and looking forward to your next visit.
by A verified traveler
Posted 14 May 2024
It was quiet outside but the occupants of the room next door were noisy all day and throughout the night until 6am, also it is two person occupancy and there were 4 men in the room, all shouting
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
6 May 2024 by Hotel Management Team, Hotel Management
Dear Guest,Thank you for your time to review your stay with us.We are looking forward to your next visit.RegardsHotel Management Team
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Very small rooms and no drink facilities such as a kettle, bed uncomfortable as kept moving and making a gap between headhead. Also only 1 pillow which wasnt suitable
by A verified traveler
Posted 19 Apr 2024
We had to deal with a lunatic and protect the lady working reception on her own.
Comment from Hotel Management
6 May 2024 by Hotel Management Team, Hotel Management
Dear Guest,Thank you for your review. We do apologize for the incident during your stay and also thank you very much for your assistance until Police arrived.RegardsHotel Management Team