Ratings based on 797 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
Clean comfortable friendly staff good location
3 out of 5
by A verified traveler

Posted 15 May 2024
The hotel is reasonably clean, but my room has issued with the sink and the TV had issues. For the price of these rooms, I would expect there to be no issues.
4 out of 5
by A verified traveler

Posted 9 May 2024
Building is well maintained, and the staff are helpful. I had to leave urgently and was still charged for the night.
5 out of 5
by A verified traveler

Posted 8 May 2024
Great hotel, pool & breakfast… very clean too
5 out of 5
by A verified traveler

Posted 4 May 2024
Lovely room, lovely pool, excellent service, delicious breakfast and easy parking! We’ll be back next time we are passing!
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Size of the hotel.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Close to venue I was attended, clean and quiet room. Staff were very friendly.
Comment from Hotel Management
22 Apr 2024 by Guest Relations Manager |Crowne Plaza Reading East, Hotel Management
Dear Sue Thank you so much for your taking the time to leave this review. We are delighted to learn that you had an exceptional experience with us at Crowne Plaza Reading East ( Mr Jct 10) and that you were happy with the service at the hotel. We will pass on your kind words to the team members and hope to welcome you again very soon.Best wishesHotel Management
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Does everything you need. Clean, feels premium, good staff, parking included. All for a good price.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
The hotel overall was one of the best I have stayed in in the UK. It wasn't perfect but nothing worth publishing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2024