Ratings based on 21 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Pool
Comment from Hotel Management
20 Apr 2024 by Thiranat (Secretary to General Manager), Hotel Management
Dear MookdaWe'd like to take this opportunity to thank you for choosing the WYNDHAM GRAND NAI HARN BEACH PHUKET for your stay. We are delighted to hear that you loved your stay at our resort, and we appreciate your good feedback. We look forward to seeing you again and greeting you warmly on your future visit to WYNDHAM GRAND NAI HARN BEACH PHUKET. Thank you, and best regards.
by A verified traveler
Posted 7 Apr 2024
Property is in a quiet location.
Room and facilities were good
WIFI worked well.
Hotel restaurant was ok- perhaps should focus more on local food than western meals. Most western type meals we tried were mediocre at best.
Buffet breakfast was good.
Comment from Hotel Management
8 Apr 2024 by Thiranat W. (Secretary to General Manager), Hotel Management
Dear KYLIE, Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes,
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Thiranat Wangkungwansot , Hotel Management
Dear DerrickThank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET and I appreciate you taking time to post a review. We value your feedback. We look forward to seeing you again.With my best wishes,
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
8 Mar 2024 by Thiranat Wangkungwansot (Secretary to General), Hotel Management
Dear Sang YongWe'd like to take this opportunity to thank you for choosing the WYNDHAM GRAND NAI HARN BEACH PHUKET for your stay. We are delighted to hear that you loved your stay at our resort, and we appreciate your good feedback. We look forward to seeing you again and greeting you warmly on your future visit to WYNDHAM GRAND NAI HARN BEACH PHUKET. Thank you, and best regards.
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Thiranat W. (Secretary to General Manager), Hotel Management
Dear Magnus, Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes,
by A verified traveler
Posted 8 Jan 2024 on Wotif
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler from Happy valley goose bay
Posted 6 Dec 2023
Staff were extremely helpful, prompt, and friendly. The app made ordering room service, booking transportation, or chatting with the hotel very convenient and they always replied very quickly. Beautiful hotel with amazing swim out rooms! We loved our stay.
by A verified traveler
Posted 10 May 2023
Beautiful new resort in quiet Nai Harn area. Recommend a pool access room. Loved the room service with a wide variety menu. Resort still under some construction but does not affect your stay and is a nice quiet resort. No construction noise, just one part of the resort doesn’t hosts guests yet.
10min walk to Nai Harn Beach and 10min walk to restaurants/shops/7-11/pharmacy. Area felt very safe. About 1h30min from airport and 30-45min from big Buddha/elephants/old phuket town.
Staff was good but could be improved. Consierge did not know any information in regards to tours that are advertised at hotel. In comparison to other resorts where they explain tours to you and showcase them.
Some staff were not trained at the coffee shop “Kopi.” We ordered off the menu and the staff member had to call someone to ask how to make the drink (iced latte). and it didn’t turn out good as we had ordered that coffee numerous times during our stay.
Servers do come around pool and offer drinks which was great. Keefir the server was by far the best and friendliest server and made our stay even better!
Overall, recommend this resort we had a great stay and the rooms and property are beautiful. Is a bit far from attractions but is a nice quiet area. We stayed 8nights but I would recommend 4-7 nights in Phuket and then tour other islands!
Comment from Hotel Management
10 May 2023 by Chris, Hotel Management
Dear Jillian,Thank you for your recently stay with us and giving us with your valued feedback.Your comments will be shared among our team and we will keep up our good work.Once again, ;thank you for your choosing to stay with us and look forward to seeing you back home soon.With my best wishes,
by A verified traveler
Posted 21 Apr 2023
This property was beautiful. I stayed in a poolside studio and it was perfect! There are jets and a ledge for you to sit in the pool right out your room's backdoor.
Part of the property is under construction. However, there wasn't any excessive noise or traffic.
The pool bar (swim up) was nice. Ordering a pizza is a must!
I was a bit bothered by the additional person fee that was added (as a daily charge) to my visit. I was charged for having my child stay with me in the room. I DID NOT request an extra bed or anything. I was told that because there was an "extra person" I needed to pay.
Lastly, my room wasn't ready at arrival so I waited in the lobby, which is beautiful, for about 20 minutes.
Other than that, the hotel staff is helpful and professional.
Comment from Hotel Management
10 May 2023 by Chris, Hotel Management
Dear Ashlie,Thank you for your recently visit and giving us with your valued feedback.Your comments will be shared among our team and we do promise to keep up our good work for a better service.Once again, thank you for your choosing to stay with us and look very much forward to welcoming you back home again soon.With my best wishes,
