Ratings based on 481 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Sep 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by Selina, Hotel Management
Hi, Derek! Greetings from Selina Serenity Rawai! Thank you so much for your kind words and positive review of our hotel, room and facilities. We are happy to hear that you enjoyed your stay with us. Your recommendation means a lot to us, and we are grateful for your support and definetely will work on the takeaway from your review. . Looking forward to welcoming you back again soon! Thanks & Regards,Onkar SinghGeneral Manager
1 out of 5
by A verified traveler

Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
12 Apr 2023 by General Manager, Hotel Management
Dear soma, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please write to us on reception.phuket@selina.com. We appreciate your business and hope to have the opportunity to serve you better in the future. Warm Regards,Onkar SinghGeneral ManagerSelina Serenity Rawai Phuket
5 out of 5
by A verified traveler

Posted 21 Mar 2023 on Hotels
Comment from Hotel Management
15 May 2023 by Onkar, Hotel Management
Hi! Mohamed, Greetings from Selina Thailand. Thank you very much for chooising to stay at Selina and taking the time to share your review on our facilities. Please do share with us if anything else we could have done better that could have enhanced your experience. We hope to have the opportunity to welcome you back soon. Warm Regards, Onkar Singh General Manager
4 out of 5
by A verified traveler

Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
15 May 2023 by Onkar, Hotel Management
Hi! LaRohnda, Greetings from Selina Thailand. Thank you very much for chooising to stay at Selina and taking the time to share your review on our facilities. Please do share with us if anything else we could have done better that could have enhanced your experience so as to score a 10/10. We hope to have the opportunity to welcome you back soon. Warm Regards, Onkar Singh General Manager
3 out of 5
by A verified traveler

Posted 8 Feb 2023
There’re a lot of mosquitos in bedroom. Also, no towel
5 out of 5
by A verified traveler

Posted 2 Feb 2023 on Hotels
Comment from Hotel Management
6 Apr 2023 by Selina, Hotel Management
Dear Nathan,Greetings from Selina Serenity Rawai Phuket!Let me take this opportunity to thank you for choosing to stay at Selina Serenity Rawai Phuket and leave this wonderful rating. This means a lot for us. We also hope that you had a great time visiting Thailand.Looking forward to welcoming you back again sometime soon.Thank you andBest Personal RegardsOnkar SinghGeneral ManagerSelina Serenity Rawai Phuket
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020 on Hotels