Ratings based on 689 Verified Reviews

4.4 out of 5
80% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jun 2024
Right in the heart of Ravenna. Older property well maintained. 10 min walk from train station.
3 out of 5
by A verified traveler

Posted 10 Jun 2024
lighting terrible.. bathroom light didn’t work.. the ghost furniture tripped me severtimes, especially night trips to toilet.. the ac didn’t work.. the scaffolding outside the window “clanged “ all night..
3 out of 5
by A verified traveler from RIO VERDE

Posted 6 Jun 2024
Stairs, elevator did not go to our floor
4 out of 5
by A verified traveler

Posted 25 May 2024
clean and friendly
Comment from Hotel Management
26 May 2024 by Alex, Hotel Management
Dear Guest,we thank you so much for your kind review of your stay in our hotel.We are pleased to read your positive judgement and this is for us an incentive to do always our best to satisfy our dear guest, also for leaving them a good memory of their stay in our city.We thank you again and looking forward to welcoming you in our hotel in a future visit to our city,Best Regards,The hotel manager
3 out of 5
by A verified traveler

Posted 20 May 2024
Check in and out easy, breakfast limited, room was very hot and air conditioner would not turn on.
2 out of 5
by A verified traveler

Posted 10 May 2024
Didn't like you had to return your key to the desk whenever you went out. Boring place.
4 out of 5
by A verified traveler

Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Marco, Hotel Management
Dear Guest,we thank you so much for your kind review of your stay in our hotel.We are pleased to read your positive judgement and this is for us an incentive to do always our best to satisfy our dear guest, also for leaving them a good memory of their stay in our city.We thank you again and looking forward to welcoming you in our hotel in a future visit to our city,Best Regards,The Direction
4 out of 5
by A verified traveler

Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Marco, Hotel Management
Dear Guest,we thank you so much for your kind review of your stay in our hotel.We are pleased to read your positive judgement and this is for us an incentive to do always our best to satisfy our dear guest, also for leaving them a good memory of their stay in our city.We thank you again and looking forward to welcoming you in our hotel in a future visit to our city,Best Regards,The Direction
4 out of 5
by A verified traveler

Posted 22 Oct 2023
Loved our room and the area
Comment from Hotel Management
25 Oct 2023 by Marco, Hotel Management
Dear Guest,we thank you so much for your kind review of your stay in our hotel.We are pleased to read your positive judgement and this is for us an incentive to do always our best to satisfy our dear guest, also for leaving them a good memory of their stay in our city.We thank you again and looking forward to welcoming you in our hotel in a future visit to our city,Best Regards,The Direction
3 out of 5
by A verified traveler

Conveniently located hotel in Ravenna

Posted 18 Oct 2023 on Hotels
Stayed one night following a cruise, en route to Venice. Quite a basic hotel, but ok for one night only. Would benefit from some improvements to decor and facilities, as the shower door didn’t close properly and toilet roll holder broken.
Comment from Hotel Management
4 Dec 2023 by Marco, Hotel Management
Dear Guest,we thank you so much for your kind review of your stay in our hotel.We are pleased to read your judgement and this is for us an incentive to do always our best to satisfy our dear guest, also for leaving them a good memory of their stay in our city.We are going to programming in the future works for improvement of our facilities.We thank you again and looking forward to welcoming you in our hotel in a future visit to our city,Best Regards,The Direction