Ratings based on 402 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
We had ants/bugs in our apartment; our toilet wasnt working or the shower
They fixed it eventually but no compensation reimbursement was offered. Also, we had to request a tour of the facility. Along, with that when they came to extinguish the ants they handed the bottle to us & left.
Service was terrible
Comment from Hotel Management
2 Jun 2024 by manuela camera, Hotel Management
Thank you for your review, I'm sorry that you didn't appreciate our beautiful apartment and the helpfulness that all our staff showed you.
by A verified traveler
Posted 5 May 2024
The nautical decor antique beautiful
Comment from Hotel Management
2 Jun 2024 by manuela camera, Hotel Management
Thank you for your review
by A verified traveler
Posted 18 Oct 2023
Right on the water, this hotel is a hidden gem. Located close to Amalfi and other tourist towns. Shuttle to ferry makes it easy to get around.
by A verified traveler
Posted 1 Oct 2023
The ocean front property is beautiful in stature from the outside and the staff at front desk are quite attentive. The rooms are small and average. There are limited amenities. My room faced a noisy courtyard. The outdoor pool and access to the Mediterranean is lovely. The complimentary Buffet breakfast is well done. The restaurant on the property is nice, but over priced and service staff could be friendlier. The hotel offers a complementary shuttle a few times a day to either Minori or a Amalfi ports. Otherwise, they’re charge to pick you up, even if it’s only a mile or so is very expensive. I’ve never been in a hotel, where I checked in as a solo traveler, and they had a twin bed with one pillow, and one towel for the bathroom. I found that very unusual, and not in line with a supposed the four-star hotel. While the location is pretty, there are a lot of amazing properties closer to town that you may want to consider to avoid the high cost of transportation. I suspect they may be more updated and may have more amenities as well. Hopefully, they will consider my comments in this review. The hotel certainly has potential if it would become a little bit more customer, focused, and attentive to the needs of travelers and the limited transportation in this area of the Amalfi coast. More attention needs to be given to your room, amenities and more regular shuttle services. They may want to consider additional programming to offer more entertainment.
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Dear Mr Mikeyou have booked a single room with a 1m bed with internal view. and that's what you got. our site also has the availability of double rooms for single use but that's not what you booked. the images of the rooms are very clear so I don't understand what you write. We will definitely take into consideration your suggestion to organize more shuttles. Thank you
by A verified traveler
Posted 1 Oct 2023
Beautiful property, very well maintained, exceptional staff and a gorgeous location.
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Thak you for your nice review
by A verified traveler from ALPHARETTA
Posted 28 Sep 2023
Bathroom had terrible smell from blocked drainage
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
we confirm that you had a problem with the bathroom upon your arrival, but we immediately solved the problem so I don't understand why you were so harsh with us, I'm surprised that this little incident didn't make you appreciate the beauty of our hotel, the location in overlooking the sea, the private access to the sea, the swimming pool with hydromassage, the convenient parking, the excellent restaurant and the wonderful bar
by A verified traveler
Posted 26 Sep 2023
Wonderful location, room, food and most of all the staff!
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Thank you for your nice review
by A verified traveler
Posted 22 Sep 2023
We enjoyed the buffet breakfast and dining at the restaurant. The hotel offers a free shuttle bus twice a day to/from Amalfi. Overall great service.
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Thank you, we are happy that you enjoyed your stay
by A verified traveler
Posted 19 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Thank You
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
2 Oct 2023 by manuela camera, Hotel Management
Thank You
