Ratings based on 575 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The staff were friendly, our room was lovely/clean with pretty interior.
It was a great location and easy to get around. Located just a min away from Ravello’s villa, cathedral, restaurants, shops, etc.
The hotels food was nice but I’d Highly recommend Da Nonno Alfonso! The food was amazing and it’s only an 8 min walk from the hotel.
The bus stop is located near the hotel and it’s roughly 30min to the Amalfi coast. However it feels a lot faster due to the wonderful view along the way.
Lovely hotel, would recommend and stay again.
by A verified traveler
Posted 12 May 2024
Hotel staff was great helpful! Just like pictures shows! Would stay there again.
Comment from Hotel Management
25 May 2024 by The management, Hotel Management
Dear Guest, thank you very much for your positive feedback. We are glad you enjoyed your stay with us! Our staff is always attentive to the needs of our guests and we’re really happy they’ve been able to fulfill all yours. Hoping to have the pleasure to welcome you again at Hotel Graal we send you our greetings.The management
by A verified traveler
Posted 29 Apr 2024
Easy check in.. Staff were amazing.. Nice service.
Comment from Hotel Management
2 May 2024 by Hotel staff, Hotel Management
Dear Guests,thank you for your positive feedback!We are glad that your staying with us was pleasant and hope to have you again as our Guests in future!Best regardsHotel staff
by A verified traveler
Posted 17 Apr 2024
The breakfast is awesome. The staffs are super friendly whenever we go in and out the hotel.
Comment from Hotel Management
20 Apr 2024 by Nataly, Hotel Management
Dear Mr Jackson,thank you for your positive feedback . We are happy that the quality of your staying has met the expectations.Looking forward to meeting you in future.Best regardsHotel staff
by A verified traveler
Ravello views
Posted 30 Oct 2023 on HotelsFrom service, to views to information from the staff, this place is great. Located on the side of the hills, everyroom has a sea view.
We would love to come back.
by A verified traveler from Miami
Posted 26 Oct 2023
Amazing view, the staff very kind and helpful.
by A verified traveler
Posted 17 Oct 2023 on Hotels
The staff was absolutely lovely ! The second we stepped foot in the lobby we were greeted with a warm welcome until we left. We ended up eating dinner at the hotel restaurant twice because it was so delicious. The room was updated and had an incredible view. Can’t wait to visit again.
by A verified traveler
Posted 15 Oct 2023
We travel a lot this is the first time I had a such experience very uncomfortable room with the cracks on the wall and the bathroom set up was disgusting no proper shower very uncomfortable bathtub we very disappointed we bring this to attention to the staff and we got no response.
Comment from Hotel Management
16 Oct 2023 by graal, Hotel Management
Dear Mr YACUBOV,thank you for your review, your opinion is very important for us and help improve the service and hospitality Some standard rooms have the bathtub and no shower . the request to show you another room with the shower was immediately satisfied and you liked it but your wife did not want to move to another room.We will be glad to welcome you again at our hotel and will offer you the free upgrade.Best regardsBarbara Vuilleumier
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
A very enjoyable stay
Posted 13 Oct 2023 on HotelsWe had a very enjoyable stay at this Hotel, The staff were so helpful and welcoming. The view from our room was wonderful. Food was really good and varied.
The Hotel was a short walk to the towns main square.
All in all the Hotel made our first stay in this are Very enjoyable.
