Ratings based on 139 Verified Reviews

3.1 out of 5
66% of guests recommend
2.9 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
3 out of 5
by A verified traveler

Posted 10 Oct 2023
Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast.
3 out of 5
by A verified traveler

Posted 6 Oct 2022
I like the location, walking distance to the town centre. Bed was firm and towels are clean. Food at restaurant is good, thanks to the Chinese chef. But the room needs a major renovation. Inadequate lighting, dusty windows, floor and balcony. No chair in my room. Table falling apart, toilet bathroom needs repair. No Wifi in room. It should be 2.5 stars not 3 stars.
3 out of 5
by A verified traveler from Singapore

Posted 31 Jan 2022
There was a party going on and other guests were singing KTV till 12am. Could hear their singing from our room
4 out of 5
by A verified traveler

Posted 7 Dec 2021
We pay RM35 for two persons with twin sharing.It comes with a decent buffet breakfast.The hotel is quite old and it needs a facelift.It is the centre of most hiking trails.But for the price I paid for,I have nothing to complain about
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2021 on Hotels
3 out of 5
by A verified traveler

Good Service, Facilities are a bit run-down.

Posted 11 Dec 2020 on Hotels
I have seen the condition deteriorating over the years. Understandably, the facilities are visibly affected due to the macro-economic conditions of the pandemic, especially Room Number 314. They seem to be trying hard to keep the lights on. Best wishes to them.
1 out of 5
by A verified traveler

Posted 7 Aug 2020
No hot water supply and all plugs cannot be used. Room is super old.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2020
5 out of 5
by A verified traveler

Posted 4 Apr 2020 on Hotels
great