Ratings based on 976 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
The stay here was great. The employees were very nice, happy to help with everything and was able to answer questions when I had some. The room was very clean and comfortable for the three days that I was there. It was nice to have the hotel in that location and travel to Mt. Rushmore and even the Devils Tower was easy.
Comment from Hotel Management
18 Jun 2024 by Margo, Hotel Management
Thanks for staying with us! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 14 Jun 2024
It was very clean and incredible pricing. Hotels has their own bars with food and very walkable
Comment from Hotel Management
14 Jun 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 9 Jun 2024
Clean facility. Friendly staff.
Comment from Hotel Management
9 Jun 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again!
by A verified traveler
Posted 4 Jun 2024
Property itself was nice and convienent for access to the Waterpark. Our tv didn’t work, but I’m sure staff would have been accommodating had we brought it up as an issue. Staff was friendly and always accessible.
Utensils are in kitchen area for use, but my first experience ever having sharp kitchen utensils stored at toddler level. May be a suggestion to keep in the top drawer or even cabinet.
Comment from Hotel Management
4 Jun 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 23 May 2024
Loved the upgrade we received. Staff was great. Was convenient to everything.
However, a couple of things on the downside. Orange slime in the corners in the shower, and under the wire shelves in the shower. Also, the hand towels/ washcloths hung in the front of the bathroom sink, kept falling on the floor each time i washed my hands. Cobwebs in the corners.
All in all good stay, but all needs updating.
Thank you
Comment from Hotel Management
23 May 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 23 May 2024
Great place!
Comment from Hotel Management
24 May 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 20 May 2024
The free breakfast could be improved
Comment from Hotel Management
20 May 2024 by Margo, Hotel Management
We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 19 May 2024
Great location and a good place to stay for all of the nearby attractions.
Comment from Hotel Management
20 May 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler from saugus
Posted 18 May 2024
Easy quick check in an out great steakhouse 2 minutes away called the Dakotah
Comment from Hotel Management
20 May 2024 by Margo, Hotel Management
Thank you for staying with us at Residence Inn! We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
