Ratings based on 643 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Nice friendly staff. Justin at breakfast in particular and T at the bar.
by A verified traveler
Posted 6 May 2024
Friendly staff, eager to please.
Comment from Hotel Management
8 May 2024 by Tahlia, Hotel Management
Thank you Robert
by A verified traveler
Posted 5 May 2024
Great, friendly staff and a good base for exploring the area.
Comment from Hotel Management
8 May 2024 by Tahlia, Hotel Management
Hello Robert,I am glad to hear that you thought our hotel and staff was great. I appreciate your feedback. Please come back to visit us
by A verified traveler
Posted 28 Apr 2024
Respectful and pleasant staff! Wonderful breakfast and comfortable bed! Thank you
Comment from Hotel Management
28 Apr 2024 by Tahlia, Hotel Management
Hello Kathy,Thank you for your feedback regarding your stay. I am glad to hear that the staff, breakfast, and your room were up to your expectations. Please come back and visit us again. Have a wonderful day!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Tahlia, Hotel Management
Hello Gabriel,Thank you for your feedback. Have a nice day
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
8 May 2024 by Tahlia, Hotel Management
Hello Angela,Thank you for providing your feedback
by A verified traveler
Posted 8 Apr 2024
We have traditionally stayed at the Hilton. Very nice facility, however house cleaning has missed cleaning the shower door track. It had green mold like yuk on/outside the track. We will most likely stay there again when not engaged in activities in the Hills.
Comment from Hotel Management
10 Apr 2024 by Tahlia, Hotel Management
Hello Lynnda,Thank you for providing your feedback to us. I am so sorry to hear about that your shower door track was missed upon cleaning. I will be sure to relay this over to the correct department. Thank you for your understanding. Please come back and visit us again so we can make it up to you. Our goal is to make your stay better and brighterThank you
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Tahlia, Hotel Management
Hello Gordon,Thank you for providing your feedback. I am glad to see your stay with us was good. Please come back and visit some time soon
by A verified traveler
So so
Posted 19 Feb 2024 on HotelsCheck in was great , room carpet was really dirty , blankets also had stains on them , toilet paper roll holder was laying on the bathroom floor .
Pool area was nice with lots of stocked towels and clean .
Comment from Hotel Management
26 Feb 2024 by Tahlia, Hotel Management
Dear Roger,Thank you for choosing to stay with us and for taking the time to provide us with your feedback. I am sorry to hear that you experienced some issues with your room during your stay. Rest assured that I will forward your concerns to the relevant department so that they can take appropriate action to prevent such issues from arising again in the future.As a hospitality establishment committed to excellence, we strive to ensure that all our guests have the best possible experience when staying with us. We hope that you will consider returning to our establishment soon, so that we can have the opportunity to make it up to you and provide you with a more enjoyable and memorable stay.Best regards,
by A verified traveler
Posted 19 Feb 2024
Very comfortable room and bed! Very fresh, modern and clean appearance. Staff very courteous! Easy access to hotel from interstate. Great location. Happy!!
Comment from Hotel Management
26 Feb 2024 by Tahlia, Hotel Management
Hello David,Thank you for choosing to stay at our property and for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back soon!
