Ratings based on 629 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Nice place, great location
5 out of 5
by A verified traveler

Posted 11 May 2024
The area is nice and the hotel is good. The only issues was construction around the area.
Comment from Hotel Management
18 May 2024 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Sahar, Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you.
5 out of 5
by A verified traveler from Pembroke

Posted 8 May 2024
The staff at the reception and in the breakfast room are very attentive and friendly. Thanks Rueben, for a seamless checkin and for your recommendations while we were in Rapallo. The hotel is really nicely located, close to the train and situated on the waterfront. Beautiful view from our room. Don’t miss out on the great breakfast!
Comment from Hotel Management
10 May 2024 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Frances, It is always a pleasure to read such a positive review. Thank you for your kind words which are a source of gratification and stimulus to improve us more and more. We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler from Windham

Posted 24 Apr 2024
Keep on the good work
Comment from Hotel Management
27 Apr 2024 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr George, Thank you very much for your excellent evaluation and your nice review. We hope you can visit us again soon in Rapallo! Cordially,
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Perfect location and clean rooms. Delicious continental breakfast. Friendly staff providing excellent customer experience
Comment from Hotel Management
10 Apr 2024 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Sridevi,Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 Nov 2023
Elena was excellent at reception. Nice hotel. Close to amenities. Would stay again, beautiful area!
Comment from Hotel Management
21 Nov 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Jonathan,Thank you for your very positive review. We are happy that you were our guest and enjoyed your stay at Best Western Tigullio Royal Plus. Please come back to visit us soon, we look forward to seeing you
5 out of 5
by A verified traveler

Posted 18 Nov 2023
Just perfect, I will rate this Hotel 5 out of 5. Clean and beautiful rooms, friendly and professional staff, very good breakfast.
Comment from Hotel Management
20 Nov 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Luis,It is always a pleasure to read such a positive review. Thank you for your kind words which are a source of gratification and stimulus to improve us more and more. We look forward to welcoming you back to our hotel
4 out of 5
by A verified traveler

Good

Posted 10 Nov 2023 on Hotels
Very well located pleasant hotel
Comment from Hotel Management
11 Nov 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Michael,Thank you for choosing our hotel for your stay in Rapallo and for taking the time to write a comment. Your beautiful words of appreciation for our structure fill us with joy. Hoping to see you again soon, we cordially greet you.
4 out of 5
by A verified traveler

A good stay.

Posted 7 Nov 2023 on Hotels
This hotel was part of a three week trip throughout Italy. It was in a great location, but for the price, it was only OK. An average hotel and an average room. Lots of restaurants and shopping extremely close by.
Comment from Hotel Management
11 Nov 2023 by Andrea Boccardi - General Manager, Hotel Management
Dear Mr Joe,It is always a pleasure to read such a positive review. Thank you for your kind words which are a source of gratification and stimulus to improve us more and more. We look forward to welcoming you back to our hotel