Ratings based on 391 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great hotel.
by A verified traveler
Posted 19 May 2024
Average stay. Air conditioners poorly maintained.
Comment from Hotel Management
23 May 2024 by Michelle, Hotel Management
Please accept my sincere apology regarding your stay at the Rantoul – Super 8. What you experienced is not the standard we strive to uphold
by A verified traveler
Posted 13 May 2024
Nothing special, nothing bad. A place to sleep.
Comment from Hotel Management
23 May 2024 by Michelle, Hotel Management
Thanks for taking the time to leave such a nice review.It was our pleasure to accommodate you and we look forward to seeing you again in the future.
by A verified traveler
Posted 10 May 2024
Bathroom was not clean, not vacuumed, and it had the strongest smell of cigarettes and marijuana. Staff were phenomenal- kind and attentive. Felt very safe there but the smell was so bad.
Comment from Hotel Management
14 May 2024 by Michelle, Hotel Management
I am so sorry that your stay was not pleasant. We sincerely apologize for the substandard condition of your room. At the Rantoul – Super 8 we take great pride in our high standards of cleanliness. Unfortunately, you experienced at time when we obviously did not meet those standards. We hope you will allow us another opportunity to serve you
by A verified traveler
Posted 9 May 2024
The best location. Nice place to stay.
Comment from Hotel Management
14 May 2024 by Michelle, Hotel Management
Thank you for taking the time to review Rantoul Super 8. We appreciate your comments and hope to see you on your next trip to our area
by A verified traveler
Posted 2 May 2024
There for Horse Show
Was perfect
Comment from Hotel Management
14 May 2024 by Michelle, Hotel Management
Thanks for taking the time to leave such a nice review. It was our pleasure to accommodate you and we look forward to seeing you again in the future.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
23 May 2024 by Michelle, Hotel Management
Thank you for reviewing our hotel we appreciate you taking the time to let us know how we are doing
by A verified traveler
Posted 26 Apr 2024
This has been the worst hotel I have stayed at. It was filthy. And for the price I paid not worth the money. Everything in our room was stained. You could smell animal urine. The shower was gross. And you could tell it use to be a smoking room but was never properly cleaned.
Comment from Hotel Management
27 Apr 2024 by Michelle, Hotel Management
Thank you for bringing the housekeeping issues to our attention. We have had a discussion with the housekeeping department and hope to have resolved the issue. We never expect a guest to stay in a room that is unclean and does not meet our cleanliness standards. We would love for you to come try us again and give us another chance!
by A verified traveler
Posted 19 Apr 2024
Very clean for a super 8!
Comment from Hotel Management
22 Apr 2024 by Michelle, Hotel Management
Thank you for taking the time to review Rantoul Super 8. We appreciate your comments and hope to see you on your next trip to our area
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Michelle, Hotel Management
Thank you for reviewing our hotel we appreciate you taking the time to let us know how we are doing.
