Ratings based on 360 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very close to the Baseball Tournament our grandson's team played in ! Our only problem was the elevator broke down and we were on 4th floor and I have difficulty with steps as I have Multiple Sclerosis ! The next day after the elevatorwas repaired we had a power outage in that area and luckily I had made it to 1st floor before the Hotel lost power !
Comment from Hotel Management
18 Jun 2024 by Brittany, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your thoughts on your recent stay. We are so sorry you encountered these difficulties during your stay. They were certainly unexpected for us as well! We hope you will give us another chance to see that this was definitely an exception at the Holiday Inn Express and Suites - Rantoul. Thank you again for sharing and we look forward to seeing you again on your next visit.
by A verified traveler
Posted 7 Jun 2024
Nice property
Comment from Hotel Management
9 Jun 2024 by Brittany Young, Front Office Manager, Hotel Management
Thank you for the great review! We are so pleased to read your comments. Thank you again and we look forward to you staying with us again in the future!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Sara, Hotel Management
Thank you for taking the time to tell us about your experience. We are happy to hear that you enjoyed your stay. We do hope you come back again!
by A verified traveler
Posted 13 May 2024
Very good property
Comment from Hotel Management
14 May 2024 by Sara, Hotel Management
Thank you so very much Wendy for the great comments. We do our best during these times and are happy we hit our mark in your case. Thank you again and we look forward to seeing you on your next visit to the Holiday Inn Express and Suites, Rantoul IL
by A verified traveler from Richmond
Posted 12 May 2024
The ventilation in the bathroom is noisy.
Comment from Hotel Management
17 May 2024 by Sara, Hotel Management
Thank you for taking the time to tell us about your experience. We are sorry to hear that you notice some maintenance issues with your bathroom vent, we will be sure to have maintenance take care of that. We do hope you come back to see us again.
by A verified traveler
Posted 11 May 2024
Consistent quality for a reasonable price.
Comment from Hotel Management
12 May 2024 by Sara, Hotel Management
Thank you for taking the time to tell us about your experience. We are happy to hear that you enjoyed your stay. We do hope you come back again!
by A verified traveler
Posted 10 May 2024
The property was clean and comfortable.
The only complaint I have is my pillow was totally flat and uncomfortable. Everything else was great.
Comment from Hotel Management
10 May 2024 by Sara, Hotel Management
Thank you for taking the time to tell us about your experience. We are saddened to hear that the pillows in the room were flat, this is something we will discuss with the staff to make sure we get those changed out. We do hope you come back to visit us when you are in the area
by A verified traveler
Posted 22 Apr 2024
At first, the near-rural location of this hotel was a mystery. Then I notice the proximity of the family sports complex. Very cool and, yet, very quiet. A good relaxation from a day of high speed driving.
Comment from Hotel Management
22 Apr 2024 by Brittany, Hotel Management
Thank you so much for taking the time to share your thoughts on your recent stay. We are so pleased to read you enjoyed your stay with us. Thank you again for sharing and we look forward to seeing you again on your next visit.
by A verified traveler
Posted 18 Apr 2024
All over good
Comment from Hotel Management
19 Apr 2024 by Sara, Hotel Management
Thank you for taking the time to tell us about your experience. We are happy to hear that you enjoyed your stay. We do hope you come back again.
by A verified traveler
Posted 15 Apr 2024
Room was clean, and the staff was very courteous and helpful. The breakfast was great with eggs, sausage, muffins, and donuts! Would definitely stay here again!
Comment from Hotel Management
16 Apr 2024 by Brittany, Front Office Manager, Hotel Management
Thank you so much for your review. Our team is happy to hear that you enjoyed your stay with us. We really strive to be the best at being professional and personable with all our guest. We hope in the future we will see you again!
