Ratings based on 146 Verified Reviews

4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good accommodation but very hard accessible

Posted 13 Aug 2023 on Hotels
Room was ok for our 2 nights, but would be small for longer stay of 4 persons. The biggest problem was access, we could not park near and even if we would have that opportunity, it would still mean to take all our baggage via 2 elevators plus stairs as it is built in steep hill. Receptionist was very friendly and went down to wait for us, otherwise we would not find it.
Comment from Hotel Management
16 Aug 2023 by Manager, Hotel Management
Hi! We're so grateful you took the time to share your thoughts with us We're glad to hear that you found our room suitable for your 2-night stay and that our friendly receptionist was helpful. However, we understand that the access to the apartment was a bit challenging due to the steep hill and parking situation. Our location in the mountains does come with some unique challenges, but we hope the beautiful surroundings made up for it.We appreciate your feedback and will take it into consideration for future improvements. We hope you enjoyed your time skiing and exploring the nearby restaurants and leisure center!It would be great to welcome you back for an even better stay.All the best,
5 out of 5
by A verified traveler

Great place to stay for a ski trip

Posted 30 Jan 2022 on Hotels
Great location, 2 min drive from the ski resort or 15 min walk. Room/apartment was great, with terrace and beautiful views, wish I had stayed longer
4 out of 5
by A verified traveler

Wrong information.

Posted 20 Jul 2020 on Hotels
No problems with the property. The Hotels.com confirmation, however, was misleading. Your booking confirmation said that check in was from 7:00 pm and that check out was at 9:00 am. This was wrong. These times actually refer to the hours that reception is manned. Check in is actually from 2:00 pm andcheck out at 11:00 am. I have brought the error to the notice of the property management.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2019 on Orbitz
5 out of 5
by A verified traveler

Posted 12 Feb 2019
D location was ideal as it was only a short distance to d ski slopes up on a hill so the views made it amazing
5 out of 5
by A verified traveler

Great place to enjoy with family

Posted 14 Sep 2018 on Hotels
Great place to enjoy with family. We had a mountain view room which is super nice.
4 out of 5
by A verified traveler

Posted 29 Aug 2018 on Hotels
Beautiful views good facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deeping

Comfortable Ski Apartment

Posted 16 Aug 2017
Strangely for a ski apartment the resort was perched on a mountain side & could have been hard to find had we not got rather lucky spotting the one small sign on the main road. The reception wasn't open on the day of our arrival but the key had been left in a letter box; this arrangement was fine in summer but could be problematic on a dark winter day. There was no catering on site although the hotel across the road had a small pleasant bar. Our room/apartment was spacious & comfortable although there had obviously been some trouble: there was water staining to the ceiling, a radiator was leaking and we were a bit shocked at the yellow bathwater. I imagine with was a temporary problem following a repair but my wife wasn't very impressed. Overall, a nice location & an apartment that would have been very good had it been tidied up a bit.
5 out of 5
by Ian from Cumbria, UK

Posted 24 Jul 2016 on Hotels
Reception staff excellent. Great housekeeping daily as required. Good comfy apartment with balcony and great views.
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Posted 30 Mar 2016
Great value accommodation, close to the El Tarter ski lifts. Cozy and comfortable, it is a pleasant base to return after a tiring day on the slopes, with great views over the valley and hills.