Ratings based on 298 Verified Reviews
3.9 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2023
The cabin was large, spacious, and clean. Beds were comfortable and private with 2 separate bedrooms. We enjoyed our stay here and would highly recommend this property.
by A verified traveler
Posted 27 Sep 2023 on Hotels
by A verified traveler
Posted 4 Sep 2023 on Orbitz
I did not get email from the property informing me about check-in instructions as indicated in the booking confirmation email. The cottages (North Star) do not have a common reception desk and check-in instructions are to be provided by email. When called myself and also got involved the Avion RBC visa representative, using the phone number for North Star Cottage many times, no one picked up the phone. I did not take a risk to drive all way from Keflavik to the cottage as originally planned as I did not have on hand check in details. I did not want to put at risk my family of not being able to check in and being stagnant in the Southern part of Iceland. I had to change all my travel arrangements which ruined all my dreams when I was planning to travel to Iceland. Whoever owns the property, is not reliable at all. I strongly recommend to take down this cottage from the booking options through RBC Avion, as the cottage is very poorly managed and this can compromise Avion services. I am very disappointed. As suggested by the RBC Avion representative, I am going to file a claim and request reimbursement for all additional costs I had to pay out of pocket associated with this issue.
by A verified traveler
Posted 3 Sep 2023 on Hotels
by A verified traveler from San Mateo
Posted 1 Sep 2023
It's a cute little cabin. It surprised me how good it was. The construction seems new. It has 3 beds with comfortable clean blankets. The only suggestion is : the water is beige and has a bad smell.
by A verified traveler
Posted 29 Aug 2023
The property was clean, quiet and the area was picturesque. However, even though the property was just off a major roadway, we had some difficulty in locating it. What little signage existed was small and hard to read, especially for those of us who were first time visitors to Iceland.
by A verified traveler
Posted 22 Aug 2023
This property had basic amenities and is ideal for folks who want to detach themselves from their busy schedule, internet et al. I would have preferred a bit more.
by A verified traveler
Posted 16 Aug 2023
While international understand this is a cottage, the service was horrible. We stayed 2 nights- we were not provided with toilet paper or paper towels and the sheets were dirty. If this was an inexpensive option I wouldn’t have complained-however this was the most expensive place we stayed and the worst conditions
by A verified traveler
Posted 7 Aug 2023
Almost no internet signals! Hard to control the water and cold water, so taking shower was a terrible experience. Smelly sink. 5/6 flies was inside, my husband spent 30 mins trying to get them out, then gave up.
by A verified traveler
Posted 4 Aug 2023 on Orbitz
